Employee Relations Coordinator

Job Title: Employee Relations Coordinator

Location: Shahra-e-Faisal, Karachi (Onsite)

Work Timing:

• Monday to Friday: 8:30 PM – 5:30 AM
• Saturday: 9:00 PM – 3:00 AM

Job Type: Full-Time

About the Role:

We are looking for a dynamic, Gen Z professional who is enthusiastic, proactive, and skilled in employee interactions. The ideal candidate will act as a bridge between employees and HR, supporting employee engagement, retention, and smooth internal communication. This role requires emotional intelligence, observation skills, and the ability to handle sensitive situations tactfully.

Key Responsibilities:

• Serve as the first point of contact for employee queries and concerns.
• Monitor and identify subtle negative changes or dissatisfaction among employees and report them to HR for timely action.
• Engage with new joiners to ensure smoothness and reduce early attrition risks.
• Hold conversations with employees who may be considering leaving and address their concerns politely and professionally.
• Maintain positive employee relations while balancing company policies.
• Act as a mediator in minor employee conflicts, ensuring issues are handled discreetly and professionally.
• Maintain accurate records of employee feedback, concerns, and interactions.

Required Skills & Attributes:

• Strong interpersonal and communication skills.
• Enthusiastic, energetic, and proactive mindset.
• Ability to handle sensitive situations with tact and discretion.
• Good observation and analytical skills to identify potential employee concerns early.
• Polite, professional, and patient while interacting with employees.
• Team player who can work closely with HR and other departments.
• Basic understanding of Employee relations.

Qualifications:

• Bachelor’s degree in HR, Business Administration, Psychology, or related field.
• Previous experience in employee relations, HR support, or similar roles is a plus.
• Gen Z candidates preferred for relatability and dynamic approach to workplace culture.

What We Offer:

• A collaborative and supportive work environment.
• Opportunity to develop HR skills while engaging directly with employees.
• Exposure to employee engagement, retention strategies, and HR processes.

Job Type: Full-time

Work Location: In person