Employee Relations Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

We're committed to bringing passion and customer focus to the business.

Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.

Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).

The Employee Relations Specialist plays a key role in fostering a positive and productive workplace by serving as a trusted advisor to employees and management on workplace matters. This role is responsible for handling employee relations issues, ensuring compliance with labor laws and organizational policies, and promoting a culture of fairness, inclusion, and respect. The specialist will work closely with the business and leadership teams to resolve conflicts, conduct investigations, and partner with L&D to driver employee engagement initiatives.

Key Responsibilities:

• Serve as the first point of contact for employee relations concerns, providing guidance and support on policies, procedures, and workplace practices.

• Conduct fair, thorough, and timely workplace investigations into employee complaints, grievances, and policy violations.

• Partner with managers to resolve conflicts, mediate disputes, and recommend corrective actions where necessary.

• Ensure compliance with employment laws, regulations, and internal policies; provide guidance on risk mitigation strategies.

• Maintain accurate documentation of employee relations cases, investigations, and outcomes.

• Collaborate with HR and leadership to design and implement employee engagement, recognition, and retention programs.

• Support performance management processes by advising managers on coaching, performance improvement plans, and disciplinary actions.

• Analyze employee relations trends, identify root causes, and recommend proactive solutions to improve the work environment.

• Deliver training and workshops for managers and employees on topics such as workplace conduct, anti-harassment, conflict resolution, and company policies.

• Act as a cultural ambassador, promoting positive employee experiences and work force.

• Other related duties as assigned.

Required Skills:

• Working knowledge of employment laws, labor relations, and HR best practices.

• Excellent interpersonal and communication skills, with the ability to build trust and credibility across all levels of the organization.

• Working knowledge in conducting moderate to severe workplace investigations.

• High level of integrity, confidentiality, and discretion.

• Ability to analyze data and trends to drive decisions and recommend solutions.

• Strong organizational and time management skills; able to handle multiple priorities effectively.

• Proficiency with HRIS systems, case management tools.

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• 3-5 years of direct employee relations or HR experience in a corporate environment.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or related field. Equivalent combination of education and/or experience.

Experience:

• At least 5 years of experience in Human Resources and conflict resolution.

Working Conditions:

Office/Remote setting

Supervisory Responsibility (If applicable):

TBD

Compensation:

$80,000 - $90,000

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.

This position may have access to private, confidential or sensitive information related to PPL, its customers or clients, or patient information. Employees in this position are required to complete new hire and annual training for privacy and security, complete attestations for the PPL Code of Conduct, The Employee Handbook, and satisfactorily pass a background screen before access to any PPL information will be granted.

Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. PPL believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!