ERP Administrator

DEPARTMENT: Office - IT

LOCATION: Dublin, TX
PAY:

BENEFITS: Benefits include a full health insurance policy that is 100% covered by Prime, a 50% matching 401(k) package, and a $25,000 life insurance policy. Comprehensive dental, vision and supplemental life insurance options are also available. PTO is available after 6 months. 7 paid holidays.

SUMMARY: The ERP Administrator is responsible for supporting the day-to-day configuration, maintenance, and optimization of Prime Metal Buildings’ ERP system. This entry- to mid-level role works closely with Accounting, Purchasing, Receiving, Production, and HR to ensure data accuracy, streamline workflows, and improve system usability.

DUTIES AND RESPONSIBILITIES:

• Provide day-to-day ERP system support to Accounting, Purchasing, Receiving, Production, and Sales users.
• Create and maintain employee user accounts, roles, and permissions in accordance with internal controls and security standards.
• Assist with item, vendor, customer, and BOM record setup and maintenance to ensure data accuracy and consistency.
• Build and modify saved searches, reports, KPIs, and dashboards to support operational and management reporting needs.
• Support Purchasing and Receiving by troubleshooting transaction issues, item receipts, and three-way match discrepancies.
• Partner with Accounting to help maintain proper GL mapping, classifications, and transaction workflows.
• Assist with basic workflow configuration, form customization, and field creation to improve efficiency and data capture.
• Monitor system data for errors, duplicates, and integrity issues and perform routine cleanup activities.
• Document standard ERP processes, procedures, and training materials for internal users.
• Provide end-user training and guidance on ERP best practices and Prime-specific workflows.
• Performs other related duties as assigned.

QUALIFICATIONS:

• Associate’s or Bachelor’s degree in Accounting, Information Systems, Business, or a related field OR equivalent hands-on NetSuite experience is preferred.
• 1–3 years of experience working with an ERP in a user, support, or administrative capacity is preferred.
• Basic understanding of ERP concepts including transactions, item records, purchasing, inventory, and reporting.
• Experience with saved searches, standard reports, and dashboard creation.
• Strong data accuracy skills with the ability to identify and resolve discrepancies.
• Proficient in Microsoft Excel (sorting, filtering, lookups, basic formulas).
• Ability to learn Prime’s manufacturing, purchasing, receiving, and accounting workflows.
• Strong organizational skills and ability to manage multiple requests across departments.
• Effective communication skills with the ability to support non-technical users.

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Change’s approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service – Has a customer-focused mindset and the ability to handle users’ concerns professionally.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.