ERP Human Resources Senior Manager

Join us at Miral Experiences!
Miral Experiences is a region's leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB Abu Dhabi, as well as cultural treasures like Qasr Al Watan.

We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you’re seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.

About the Role

Miral is seeking an experienced ERP Human Resources Senior Manager to lead, enhance, and support our Oracle Fusion HCM landscape. This role is pivotal in ensuring that our HR systems empower business performance, drive user experience, and support organizational growth.

As the ERP Human Resources Senior Manager, you will act as a Product Owner, Product Manager, and Project Manager, overseeing all Oracle Fusion HCM implementations, enhancements, support operations, and HR technology initiatives. Your expertise will ensure seamless integration, efficient support delivery, and the successful execution of transformation projects across all HR functional areas.

Key Responsibilities

• Lead and manage Oracle Fusion HCM implementations, enhancements, and ongoing support.
• Serve as the primary functional expert across all HCM modules, supporting both internal teams and business users.
• Translate HR business requirements into practical system solutions and manage the product backlog as the Product Owner.
• Oversee vendor delivery and ensure all projects meet agreed scope, quality standards, and timelines.
• Manage all HR system integrations (Oracle and third party), including data migration and workflow configurations.
• Develop and support HR reporting needs using OTBI, BI Publisher, and basic SQL.
• Handle production issues, conduct root cause analysis, and support all ITIL-based incident, change, and problem management processes.
• Drive continuous improvement, user adoption, and optimization of HR processes and system capabilities.
• Support and implement AI enabled HR features such as Digital Assistant, automation, and skills-based frameworks.

Qualifications & Experience

Education

Essential:

• Bachelor's or Master's degree in HR, Business Administration, Computer Science, or a related field

Desirable:

• ITIL certification
• Oracle EBS and Oracle Fusion HR certifications

Professional Experience

Essential:

• 10+ years of cumulative experience with Oracle ERP HR modules
• Minimum 10 years of hands-on implementation & support experience in Oracle Fusion HCM

Desirable:

• 10+ years in support, service delivery, and implementation roles

Required Skills & Expertise

Oracle Fusion HCM Hands-On Expertise

• Proven experience in implementing, configuring, and supporting multiple Fusion HCM modules:
  • Core HR
  • Payroll (Core, Interface, Connect)
  • Talent Management (Recruiting, Onboarding, Learning, Career Development, Performance, Succession Planning, Compensation, Dynamic Skills)
  • Workforce Management (Absence, Time & Labor)
  • Oracle ME / Employee Experience Platform (Journeys, Communicate, Grow, Celebrate, Connections, Touchpoints, HR Help Desk)
  • ORC, Recruitment Booster
• Strong experience in integrations, data migration (HDL, HCM Extracts, FBDI, ADFDI), and workflows (BPM).

Reporting & Analytics

• Expert in OTBI, BI Publisher, and SQL-based reporting.

Additional Skills

• Deep understanding of ERP environments integrating HR, Payroll, and Finance
• Excellent stakeholder management and communication skills
• Ability to work independently in fast-paced, multi-stakeholder environments
• Experience with automation, digital HR tools, and AI-driven HR capabilities

Desirable:

• Knowledge of SQL Developer, Data Loader, Web ADI

Shape the Future With Us

At Miral Experiences, we don't just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.

From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We're driven by passion, powered by innovation, and committed to excellence in everything we do.

We're looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.

Miral Experiences