Executive Export Customer Service & Documentation

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change. Do you recognize yourself? Then come work with us and be part of MSC’s family.

Job Responsibilities

• Basic knowledge of shipping industry
• Manifest Si in Software (BL processing).
• Sending Drafts to shippers for checking of any corrections / amendments if required.
• Liaise & Coordinate with the vendors, terminals, port, customs authorities for retrieving of reports.
• Coordinate with the terminal operator, stevedore for Terminal Receipts and updating same in manifest.
• Reconcile between BKG vs SI with the help of Load list, booking sheet etc. at the end of the day before vessel finalization to ensure that all ESI has been manifested.
• To independently resolve customer / counterpart office colleagues / principal office’s queries in respect to their specific assigned tasks.
• To actively participate in training peers in their areas of functions to broaden cross functionality as well as create backups.

KSA & Skill Requirement:

• Shipping knowledge is a must
• Writing and speaking skills and creative skills and multitasking
• Perform under pressure.
• Handle typical customers efficiently.
• Work as per global deadlines.

Experience & Qualification:

• Graduation preferably Master’s
• 2-3 years of relevant experience with shipping background.

How to Apply:

Interested candidates are invited to submit their resume via LinkedIn Job Post. Please include "Executive Export Customer Service & Documentation" in the subject line of your email. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Deadline to Apply: 31st August 2025

Please be aware that submitting your resume or application for the " Executive Export Customer Service & Documentation" position at MSC Mediterranean Shipping Company does not guarantee an interview or employment. All applications will be reviewed, but only candidates who meet the specific qualifications and experience requirements will be contacted for further consideration in the selection process.

Due to the high volume of applications, we regret that we may not be able to respond to each applicant individually. If you do not hear from us within two weeks of your application, please assume that your application has not been selected for further consideration. We appreciate your understanding and wish you success in your job search.

MSC Mediterranean Shipping Company is an equal opportunity employer and values diversity. We encourage applications from all qualified individuals regardless of race, ethnicity, gender, disability, or age.