Qureos

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We are seeking highly presentable, customer-focused Receptionists to join our team immediately. The Receptionists will be the first point of contact for members and guests and play a critical role in delivering a premium front-of-house experience. This role requires excellent interpersonal skills, a positive attitude, and the ability to manage multiple tasks in a fast-paced environment while maintaining a polished and welcoming presence.

Key Responsibilities

Front Desk & Guest Experience

  • Serve as the first point of contact, welcoming members and guests with a warm, professional, and energetic demeanor aligned with the brand.
  • Create a consistently exceptional guest experience from arrival to departure.

Operations & Administration

  • Manage front desk operations, including bookings, check-ins, and general inquiries.
  • Handle multi-line phone calls, emails, and in-person requests efficiently and courteously.
  • Coordinate with internal teams to ensure smooth daily operations.

Member Support

  • Assist members with inquiries, schedules, and general support needs.
  • Address concerns promptly and escalate issues appropriately when required.

Environment & Presentation

  • Maintain a pristine, organized, and visually appealing reception and common area.
  • Uphold brand standards in personal grooming, conduct, and workspace presentation.

Additional Duties

  • Perform other administrative or operational tasks as assigned by management to support business needs.

Candidate Requirements

  • British nationality (mandatory)
  • Proven experience in a receptionist, front-of-house, hospitality, or customer service role
  • Excellent verbal and written communication skills in English
  • Highly presentable with a professional appearance
  • Strong interpersonal skills and a customer-first mindset
  • Ability to multitask and remain composed under pressure
  • Available to join immediately

Job Type: Full-time

Pay: From AED12,000.00 per month

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