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Field Executive - Payment Collection & Follow-up

This role is for one of the Weekday's clients. Salary range: Rs 750,000 - Rs 920,000 (ie INR 7.5-9.2 LPA). Minimum Experience: 1 year. Location: Sharjah, UAE. Job Type: full-time. We are seeking a reliable and proactive Field Executive to handle on-ground payment collections and client follow-ups. This role involves regular field visits to ensure timely recovery of outstanding payments while maintaining strong professional relationships with customers. The ideal candidate will act as a key link between clients and internal teams, ensuring smooth coordination and accurate tracking of collections. This position is best suited for someone who is disciplined, organized, and comfortable working in a field-based role with a strong sense of accountability and communication.

Key Responsibilities
  • Conduct regular field visits to clients for payment collection and follow-ups.
  • Ensure timely collection of outstanding dues in line with company policies.
  • Maintain accurate records of collections, receipts, and client interactions.
  • Build and sustain strong relationships with customers to facilitate smooth collections.
  • Coordinate with internal teams such as sales and accounts for payment tracking and updates.
  • Handle basic documentation related to collections and reporting.
  • Provide daily and weekly updates on collection status to management.
  • Address client queries related to payments in a professional manner.
What Makes You a Great Fit
  • Bachelor's degree (mandatory)
  • Valid UAE driving license is required
  • Prior experience in field roles, collections, or customer-facing positions preferred
  • Strong verbal communication skills in Hindi and English (Arabic is an advantage)
  • Willingness to travel extensively for fieldwork
  • Basic understanding of payment processes and documentation
  • Familiarity with local routes and locations is preferred
  • Good organizational and record-keeping skills
  • Responsible, punctual, and able to work independently
  • Strong interpersonal skills with a customer-focused approach

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