Fire Fighting Coordinator (Engineer)

Hiring: Fire Fighting Coordinator (Engineer)

We are seeking a proactive and technically grounded Fire Fighting Coordinator to join our team in the UAE. This is a unique role that combines Engineering knowledge with Operational Coordination and Sales Support.

The successful candidate will be the central point of contact for our maintenance and service division, ensuring that every lead is tracked, every quotation is accurate, and every customer is followed up with professionalism.

The Role at a Glance

As a Fire Fighting Coordinator, you are responsible for the administrative and technical "engine room" of our service department. You will take ownership of the lifecycle of AMC (Annual Maintenance Contracts) and Callout requests—from initial lead entry in the ERP to the final closing of the deal.

Key Responsibilities

• Lead Management: Create and manage leads for AMCs and emergency callouts within the ERP system, ensuring all data is accurate and up-to-date.
• Quotation Quality Control: Review technical reports and quotations post-estimation to ensure they meet both company standards and client requirements before submission.
• Proposal Submission: Manage the formal dispatch of quotations and technical proposals to customers via professional email correspondence.
• Sales Pipeline Follow-up: Proactively follow up with clients on submitted quotations to address clarifications, negotiate terms, and successfully close the deal.
• Mail & Communication Handling: Act as the primary point of contact for incoming service inquiries, managing the department’s email flow and ensuring timely responses.
• Inter-departmental Coordination: Liaise between the Estimation, Survey, and Operations teams to ensure a smooth transition from a lead to an active service job.

Mandatory Requirements

Candidates must meet the following criteria to be considered:

• Education: Bachelor’s Degree in Mechanical or Electrical Engineering. (Technical background is essential for reviewing reports).
• Industry Experience: 2–4 years of experience in a coordination or sales support role within the Fire Systems / MEP industry in the UAE.
• ERP Proficiency: Hands-on experience using ERP software for lead and quote management.
• Language: Excellent command of written and spoken English for professional mail handling.

Skills & Qualifications

• Strong organizational skills with the ability to manage a high volume of emails and follow-ups.
• A "closer" mindset—comfortable with reaching out to clients to push for deal finalization.
• Technical understanding of firefighting systems (sprinklers, pumps, extinguishers etc.) to review service reports intelligently.
• Ability to work under pressure and handle multiple client inquiries simultaneously.

How to Apply

If you are an engineer with a flair for coordination and customer engagement, please apply directly via LinkedIn or send your CV to razak@earlywarning.ae

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Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

Application Question(s):

• 1. Do you hold a Bachelor’s degree in Mechanical or Electrical Engineering?
• 2. How many years of experience do you have in the Fire Systems or MEP industry in the UAE?
• 3. Have you previously used an ERP system to manage leads and quotations
• 4. Are you comfortable making outbound follow-up calls to clients to close sales deals?
• 5. What is your current visa status and notice period?