Front Desk Administrator

Front Desk Administrator (Part-Time with potential to be Full-Time)

Company Name: Elevate Physical Therapy - Park Ridge

Address: 147 N Northwest Hwy, Park Ridge IL 60068

Company Description: At Elevate Physical Therapy, our story began with our founding female physical therapists, Shivani and Manisha, who recognized a need for patient centric and personalized rehabilitation in the Chicagoland area. As industry experts, we embarked on this journey with a singular goal: to redefine the experience of rehabilitation in the Chicagoland area. We believe in forging strong bonds with our patients and creating treatment plans that cater to their individual needs. Dissatisfied with the impersonal nature of large physical therapy chains and the cold atmosphere of hospitals, we set out to create something different - a place where patients are not just numbers, but valued individuals on a healing journey. Driven by a desire to offer a more personalized approach, we created a space where patients feel truly seen, valued, and supported throughout their recovery journey. By combining our expertise with a commitment to compassionate care, we are raising the bar for physical therapy. Our mission is to elevate the quality of care and empower our community to embrace healthier, happier lives.

Job Description: Are you a detail-oriented and personable individual looking for a rewarding opportunity in a small boutique physical therapy clinic? Look no further!

Elevate Physical Therapy Physical Therapy located in the Park Ridge neighborhood, is seeking a Front Desk Administrator to join our dedicated team. As the first point of contact for our clinic, you will play a crucial role in ensuring a positive experience for our clients.

Key Responsibilities

• Greet and assist patients with a friendly and welcoming demeanor.
• Manage appointments, scheduling, and maintain patient records.
• Answer phone calls, address inquiries, and provide exceptional customer service.
• Coordinate with the clinical team and RCM team to optimize patient flow.
• Handle administrative tasks such as filing, data entry, and maintaining a tidy reception and clinical area.
• Insurance verification and eligibility.
• Check-in/check-out patients.
• Collect copays, deductibles, and balances.

Qualifications

• Medical billing experience preferred.
• Previous experience in a front desk or administrative role preferred.
• Strong communication and interpersonal skills.
• Proficiency in basic computer skills and familiarity with scheduling software and EMRs.
• Ability to multitask and thrive in a fast-paced environment.
• Genuine passion for providing excellent customer service.

Compensation & Benefits

• Pay: $18 per hour.
• Benefits include PTO and paid holidays (Medical & retirement when full-time).

Why Join Elevate Physical Therapy

• Join a close-knit team in a supportive and collaborative work environment.
• Competitive compensation with growth opportunities.
• Make a meaningful impact on the patient experience in a boutique clinic setting.

Pay: $18.00 per hour

Benefits:

• Flexible schedule

Work Location: In person