Front Desk Associate (Hotel & Spa)

The Inn at Langley is seeking a Front Desk Associate to support both the hotel and spa. This role is the central point of contact for guests — managing arrivals, reservations, and the overall flow of the guest experience.

You will move between hotel and spa operations depending on business needs, helping ensure a seamless and consistent experience across both.

You’ll play a key role in ensuring both hotel and spa operations run smoothly throughout the day.

Schedule

• Shifts are typically:
• 9:00 AM – 2:00 PM
• 2:00 PM – 7:00 PM
• 15–25 hours per week
• Must be available weekends and holidays
• Schedule will vary week-to-week based on hotel and spa needs

What You’ll Do

• Welcome hotel and spa guests with warmth and professionalism
• Manage reservations for rooms and spa treatments
• Coordinate spa schedule and therapist availability
• Handle guest check-in and check-out for hotel stays
• Assist guests with questions, requests, and issue resolution
• Recommend spa services and enhance the guest experience
• Process payments and maintain accurate records
• Maintain a calm, organized front desk environment
• Communicate clearly across hotel and spa teams

What We’re Looking For

• Strong communication skills — clear, calm, and attentive
• Highly organized with strong attention to detail
• Ability to shift between tasks and environments seamlessly
• Positive, grounded, and professional presence
• Comfortable multitasking without losing composure
• Flexible schedule with dependable availability
• Reliable and consistent — this is a long-term role

Bonus (not required):

• Experience in hospitality, spa, or boutique hotel environments
• Familiarity with reservation systems

Physical Requirements

• Ability to navigate a multi-level building (no elevator)
• Occasional assistance with guest items

Why This Role is Different

We are a small, design-forward hotel where the guest experience is personal. This role sits at the center of that experience — connecting hotel stays and spa visits into something cohesive and thoughtful.

To Apply

Please submit your resume and include your general weekly availability.

Pay: $24.00 - $28.00 per hour

Work Location: In person