Front Desk Coordinator

Old City Medspa is seeking a highly motivated and detail-oriented Front Desk Manager to join our growing team. As the first point of contact for our valued clients, this individual plays a vital role in maintaining the professional, welcoming, and high-end experience we pride ourselves on.

Key Responsibilities:

• Greet clients with professionalism, warmth, and enthusiasm
• Answer multi-line phones and respond to inquiries in a timely and knowledgeable manner
• Schedule and confirm client appointments, ensuring optimal booking efficiency
• Meet and exceed sales and appointment scheduling goals
• Confidently recommend and sell skincare products and medspa memberships
• Educate clients on our services, membership benefits, and pre- and post-treatment care
• Maintain accuracy and attention to detail in all aspects of administrative and front desk duties
• Multitask effectively in a fast-paced environment

Requirements:

• Strong communication and organizational skills
• Exceptional attention to detail and ability to multitask under pressure
• Prior experience in a front desk, customer service, or sales role (preferably in a medspa, spa, or wellness setting)
• Ability to learn and speak confidently about skincare, medspa services, and products
• Flexible schedule with availability during operating hours (including at least one Saturday per month)

Preferred Qualifications:

• Experience with booking/scheduling software and POS systems
• Knowledge of skincare, esthetics, or medical spa procedures
• Licensed estheticians are welcome to apply; while this is not an esthetician position, future treatment openings may be considered for the right candidate

Why Join Old City Medspa?

At Old City Medspa, we offer a supportive team environment, opportunities for growth, and a commitment to high standards in both care and customer service. If you thrive in a results-driven environment and enjoy educating and connecting with clients, we’d love to hear from you.

To Apply:
Please send your resume and a short cover letter explaining why you’d be a great fit to ashton.byrne@oldcitymedspa.com

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Work Location: In person