Front Desk Dental Receptionist - Dental 360 Brite Smiles, North Chicago Locations

Dental 360 is hiring a motivated Front Desk Dental Receptionist join our team. Our ideal candidate will be team-oriented, patient-focused, compassionate, and reliable. Must multi-task and thrive in a busy work environment.

FUSE and Dentrix Ascend software knowledge is a plus. Bilingual is preferred. Dental Medicaid Insurance experience is preferred.

Essential Duties and Responsibilities –

· Greet and welcome patients and visitors in a friendly and professional manner.

· Answer phone calls, schedule appointments, and manage patient inquiries.

· Verify insurance information and assist with billing and payment processing.

· Maintain patient records and update necessary information in the system.

· Coordinate with medical staff to ensure smooth patient flow and efficient operations.

· Provide administrative support such as filing, data entry, and document management.

· Follow HIPAA guidelines to ensure patient confidentiality.

· Present dental treatment plans to patients.

- any other tasks or duties as assigned

Requirements:

· Previous experience as a receptionist or in a similar administrative role

· Knowledge of dental or medical terminology is preferred

· Proficiency in using office software such as Microsoft Office Suite

· Familiarity with dental or medical practice management software (e.g., Dentrix, Eagle soft, Epic, Clinical Works)

· Excellent communication and interpersonal skills

· Strong organizational and multitasking abilities

· Attention to detail and accuracy in handling patient information

Job Types: Full time

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Professional development assistance
• Referral program

Healthcare setting:

• Clinic

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Fuse Software: 1 year (Preferred)
• Dental receptionist: 1 year (Preferred)
• Dental billing: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Professional development assistance
• Referral program

Experience:

• dental administrative: 1 year (Required)

Work Location: In person