Dental Receptionist with knowledge of Billing/Insurance

THIS IS A PART TIME POSITION: Mon-Weds full days (7:45am-4:45/5:00pm), potential for growth and occasional Thursdays

We are a busy, patient-centered dental practice looking for a front office/billing coordinator. Your goal is to help keep our office running smoothly.

What You'll Do

• Front Desk Operations: Warmly greet patients, manage check-in/check-out, answer phones, and optimize the daily schedule to reduce open chair time.
• Prior Authorizations: Prepare, submit, and track pre-treatment estimates and prior authorizations to ensure smooth clinical care.
• Claims Management: Aggressively follow up on aging AR, research denied or delayed claims, and submit necessary appeals with proper documentation.
• Billing & Payments: Post daily insurance and patient payments, audit account ledger balances, and handle billing inquiries with empathy. Sending off insurance claims with the proper imaging and narratives.
• Treatment Estimates: Break down complex insurance benefits to present accurate out-of-pocket costs and payment plans to patients.

Prefer someone with experience:

• Baseline Preference: Minimum 1 year of dental office experience is highly preferred to ensure familiarity with dental terminology and workflows.
• Willing to Train: We are fully willing to train the right candidate who possesses a strong work ethic, excellent customer service skills, and a baseline understanding of administrative tasks.
• Training Provided: Comprehensive onboarding and hands-on training will be provided to bridge any knowledge gaps regarding our specific practice management software and office protocols.

Benefits

• Competitive pay based on experience
• Paid time off and paid holidays
• Retirement plan options
• Supportive and collaborative work environment
• No evenings or weekends

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• Employee discount

Work Location: In person