Front Desk Officer

Inbox Business Technologies is looking for a personable and proactive Front Desk Officer to be the first point of contact for visitors and clients. The ideal candidate will possess excellent communication skills and a strong focus on visitor management, ensuring a welcoming, efficient, and professional environment.

Responsibilities

• Manage all guests, ensure proper entry procedures and maintain a complete visitor log record.
• Issue gate passes for all company assets and inventory moving in or out of the premises. Maintain accurate and up-to-date records of all gate passes issued.
• Coordinate reservations of conference and meeting rooms upon request.
• Monitor attendance records of all NMS staff and resolve attendance-related issues. Process overtime and staff claims and Ensure NMS staff maintain proper uniform standards and personal hygiene.
• Conduct regular inspections of office premises, ensure all office equipment, furniture, and facilities are operational, maintain inspection records, and report and coordinate repair and maintenance activities with concerned departments or vendors.
• Maintain and regularly update a directory of important telephone numbers, including Hospitals and emergency services, Police stations and Rescue services, Building management, Utility, etc.
• Maintain records of all incoming and outgoing couriers, including heavy shipments. Monitor consumption levels and report requirements to avoid shortages.
• Conduct daily morning inspections to ensure office cleanliness as per company standards.
• Manage and coordinate the CEO’s calendar, including internal and external meetings.

Requirements

• Bachelor degree in Arts, Business Administration or a similar field.
• Proven 3-4 years experience as a Front Desk Officer or similar role
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Ability to multitask and work efficiently in a fast-paced environment
• A professional appearance and demeanor
• Candidates experience in the IT industry will be preferred.
• Female candidates will be preferred for this role.

Equal Opportunity & Inclusion

We are proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity or expression, national origin, age, disability, genetic information, or pregnancy.

At Inbox Business Technologies, we celebrate diversity and strive to create an inclusive space where every team member is valued. We strongly encourage applicants from underrepresented backgrounds to apply and contribute their unique ideas, experiences, and voices to a company that believes in equality and embraces new ways of thinking.