Front Desk Officer

Role Summary

Duties And Responsibilities

• Oversee reception operations including call handling, guest reception, and general email response.
• Operate the Visitor Management System (VMS), maintaining accurate entry/exit records and generating weekly reports.
• Manage all outgoing courier dispatches and maintain logs with sender, receiver, date, and tracking ID.
• Prepare weekly dispatch activity reports.
• Handle printing needs including official stationery, gift boxes, greeting cards, stamp papers, and agreements.
• Track inventory and ensure timely distribution of stationery, maintaining complete delivery logs.
• Manage travel arrangements including air tickets, hotel bookings, visas, and transportation in coordination with employees and internal teams.
• Maintain updated understanding of travel platforms and travel-related protocols.
• Process online payment and credit card billing cycles and reconcile all billing records with Finance.

Job Specifications

• Bachelor’s degree in Business Administration, Management, or related field.
• 1-2 years of front desk or receptionist experience.
• Strong communication and customer-handling skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to multitask in a fast-paced environment.
• Professional demeanor and strong interpersonal skills.

Location