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Global HR Administrator

Role Purpose
The HR Administrator plays a critical role in supporting the business by delivering efficient, accurate, and high quality administrative and first line support. This role ensures smooth HR operations and contributes to a positive employee experience across the full employee lifecycle. The HR Administrator works collaboratively with HR, Payroll, Managers, and Employees to maintain HR systems, documentation, compliance, and reporting to the highest standard.

Key Accountabilities
HR Administrative Support
  • Provide day to day administrative support and act as the first line for HR queries, responding within agreed SLA deadlines and escalating complex matters to the wider HR team as appropriate.
  • Develop and maintain strong working relationships with wider HR team, managers, and internal teams to deliver exceptional administrative support and accurate first level guidance.
Employee Lifecycle Administration
  • Prepare and Maintain employee records, onboarding documentation, and compliance paperwork in line with local statutory retention periods, internal audit requirements, and global HR policy.
  • Process employee lifecycle changes within the HRIS (Oracle HCM and ADP Workforce Now), ensuring data accuracy and compliance.
  • Maintain employee files in accordance with company policy, ensuring all records, templates, and legal documentation are up to date and compliant with current legislation.
Global Benefits Administration & Support (Excluding US)
  • Provide day to day administration and support for global (non US) employee benefits, ensuring accuracy, timeliness, and compliance with country specific regulations.
  • Process benefit enrolments, changes, and terminations in coordination with regional HR teams and benefit providers.
  • Maintain up to date employee benefit records within the HRIS, ensuring alignment with local statutory and company policies.
  • Support benefits-related queries from employees, managers, and HR partners, escalating complex matters to regional specialists or vendors.
  • Coordinate with external benefits providers to resolve issues such as coverage discrepancies, enrolment errors, or documentation requirements.
  • Assist in annual benefits renewals, audits, compliance checks, and global reporting cycles for non US populations.

Compliance & Verification
  • Administer employment eligibility and Right to Work checks in line with country-, state-, and region-specific legal requirements, ensuring all documentation is validated and stored compliantly.
  • Coordinate background screening processes (e.g., criminal checks, reference checks, employment verification) in accordance with local laws governing scope, permissibility, and data privacy.
  • Support visa, work authorization, and sponsorship related workflows by ensuring adherence to government regulations and region specific immigration processes.
  • Ensure all compliance activities reflect and uphold relevant data protection standards (e.g., GDPR, state privacy laws, local equivalents) and manage sensitive employee information with strict confidentiality.
  • Monitor compliance deadlines (e.g., re verification cycles, probation confirmation, statutory form submissions) and escalate risks where regional requirements necessitate action.
  • Partner with regional HR, Legal, and Payroll teams to ensure that all HR processes—such as onboarding, contract issuance, and changes—are accurate, compliant, and aligned with local employment legislation.
  • Support internal and external audit requests by preparing accurate, complete, and compliant documentation, highlighting regional variations in process or statutory obligations.
  • Maintain awareness of changes to employment regulations across supported locations and adapt HR practices to ensure ongoing compliance with local legislative updates.
HR Systems & Data Management
  • Input, update, and maintain employee data in Oracle HCM and ADP Workforce Now, ensuring consistency, accuracy, and confidentiality.
  • Support with document validation and audit checks prior to payroll submission.
  • Identify opportunities to improve HR administrative processes and contribute to the HR Foundations Strategy in collaboration with HR and Payroll partners.
  • Serve as the first-line administrator for the global Learning Management System (LMS), ensuring accurate course assignments, user management, and data maintenance.
  • Create, update, and assign learning modules, curricula, and compliance training, ensuring alignment with global and regional requirements.
  • Troubleshoot LMS issues raised by employees or managers and escalate technical problems to the Learning/IT teams as required.
  • Run and distribute LMS reports, including compliance completion tracking, overdue learning, and mandatory certifications.
  • Partner with the Learning & Development team to support global learning initiatives, content uploads, and system testing during enhancements or releases.

Reporting & Analytics
  • Produce regular and ad hoc HR reports, presenting statistical and financial data in a clear, accurate, and timely manner.
  • Support data requests for audits, compliance reviews, and business reporting cycles.
General HR Support
  • Support formal meetings by preparing documentation and taking accurate minutes where required.
  • Assist Senior HR Leadership with annual and ad hoc HR projects, including transformation, policy updates, systems work, or process improvements.
  • Communicate with internal teams, external partners, and stakeholders in a professional, timely, and service oriented manner.
  • Undertake additional duties as assigned to support the smooth running of the HR function.
What Success Looks Like
  • Delivery of HR administrative routines and actions in line with defined SLAs and compliance requirements

Candidate Profile
Experience & Capability
  • Previous experience in an HR administrative, HR coordinator, or similar support role.
  • Knowledge of HR processes, employment documentation, and employee lifecycle administration.
  • Experience using HR Information Systems, ideally Oracle HCM, ORC and/or ADP Workforce Now.
  • Strong administrative and organisational skills with a high level of accuracy.
  • Familiarity with data reporting, compliance requirements, and document auditing.

Technical Strength
  • Experience working in Oracle Fusion – core HR.
  • M365 / Google productivity tools.

Mindset & Behaviours
  • Highly confidential, professional, and trustworthy in handling sensitive data.
  • Strong customer service mindset with excellent communication skills.
  • Proactive, detail oriented, and able to manage multiple priorities in a fast paced environment.
  • Collaborative and team oriented, with a willingness to support colleagues and improve processes.
  • Confident with technology, data entry, and working with digital HR systems.

Why Join
This role offers visibility, stretch, and real impact. You will be part of an HR function evolving into a strategic growth engine, with exposure to senior leadership and enterprise-wide initiatives under the OneGP model.

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