Government Relations Officer

The GRO must ensure that all the Hotel licenses, visa and work permit of all expatriates work under Swissotel Al Ghurair, health card and food handler card are valid at all time.

To represent the management and staff to the Authorities if required.

Maintains accurate filing system.

Keeps records of all visa, work permit and licenses and renew them before their expiry dates.

Maintains a weekly cost overview with detailed justification

Able to advise the management in term of visa and work permit application, rules and regulations of the immigration and labor office in related to the visa and work permit.

Understands the laws related to Hotel business and Hotel employees.

Applies visa for Hotel guests.

Assures consistent quality of service provided to all hotel guests and staff.

Cancels the residence visa of the leaving staff.

Translates the official letter or guest letter from Arabic-English or English-Arabic for the management if requested.

Assists the staff in application for driving license.

Keeps good relations with the government officials of the Immigration Department, Labour Department, Local Police Station and the Dubai Municipality etc.

Assists the Sales Department with leads from local companies and Government institutions.

Performs other related duties and special projects as assigned by superiors.