Group Sales Manager

Role Objective:

To lead and drive business growth for Current and Savings Accounts (CASA) through effective team management, customer engagement, and adherence to regulatory standards.

Key Responsibilities:

• Business Development:
• Mobilize business for Current Accounts and Savings Accounts .
• Drive sales numbers and value across assigned branches or regions.
• Team Leadership:
• Recruit, train, and mentor team members regularly.
• Accompany team members on client visits, especially for key accounts.
• Act as a single point of contact for team members regarding customer grievances.
• Customer Engagement:
• Organize lead generation activities to boost customer acquisition.
• Ensure high-quality service delivery aligned with bank standards.
• Compliance & Documentation:
• Ensure proper documentation and compliance with KYC norms as per RBI guidelines.
• Validate account opening forms before submission to RPCs for processing.

Candidate Requirements:

• Education: MBA / Graduate
• Experience: Minimum 4–6 years in banking sales, preferably in CASA acquisition
• Certifications: Knowledge of Trinity, NR, and TPP (insurance) is preferred
• Team Handling experience is mandatory.

Skills:

• Excellent written and verbal communication
• Strong process orientation
• Conscientious and adaptable
• Ability to lead and motivate teams

Preferred Attributes:

• Proven track record in retail banking sales
• Familiarity with branch banking operations
• Customer-centric approach with strong interpersonal skills