Head of ERP and Business Transformation

SUMMARY
The Head of ERP is responsible for leading the design, delivery, and optimization of ERP platforms (SAP & Odoo) across multiple entities within the IBL Group. This role drives digital transformation initiatives, ensures process standardization, aligns ERP capabilities with business strategy, and manages cross-functional teams to support business continuity, operational efficiency, and innovation.

PRINCIPAL ACCOUNTABILITIES

· ERP Strategy & Execution

• Lead the group-wide ERP roadmap covering SAP and Odoo platforms across business entities.
• Ensure alignment between ERP capabilities and functional business needs.
• Manage ERP upgrades, rollouts, and post-implementation stabilization.
• Establish ERP governance and change control processes across the group.

· Business Transformation & Process Reengineering

• Drive cross-functional process reengineering aligned with industry best practices.
• Facilitate digital enablement by identifying automation and integration opportunities.
• Collaborate with business units to transform manual and siloed processes into scalable digital workflows.

· Stakeholder Engagement & Governance

• Serve as the primary liaison between IT and business functions for ERP and transformation programs.
• Build strong relationships with project sponsors, power users, and department heads.
• Lead steering committee meetings, project reviews, and status reporting to senior leadership.

Team Leadership & Capability Development

• Lead cross-functional ERP teams, functional analysts, and consultants.
• Promote continuous learning and knowledge-sharing among ERP power users and key users.
• Support capability building within business functions to drive ERP ownership and adoption.

Project & Change Management

• Oversee the full lifecycle of ERP and transformation projects, ensuring timely delivery within scope and budget.
• Implement structured change management frameworks to support adoption.
• Manage risks, dependencies, and escalations with transparency.

Cross-Functional Collaboration

• Collaborate with infrastructure, InfoSec, business analysis, and data teams to deliver integrated solutions.
• Support audit, compliance, and financial reporting requirements through ERP controls.

AUTHORITIES

• Define and enforce ERP governance frameworks and change control policies.
• Approve and prioritize ERP-related enhancement and transformation initiatives across business units.
• Recommend platform-level decisions and vendor engagements to Group CTO.
• Authorize functional requirement finalization in alignment with business stakeholders.
• Escalate and mediate cross-functional issues that impact ERP implementation, process transformation, or user adoption.
• Represent ERP and transformation interests in steering committee meetings and Group-level IT forums.
• Oversee ERP project budgets and resource allocation in collaboration with Finance and PMO.
• Drive accountability from internal power users and external partners for project deliverables and operational KPIs.

REQUIREMENTS

• Master’s in Computer Science, Information Systems, Business Administration, or a related field.
• Minimum 15 years of progressive experience in ERP leadership, with proven delivery of transformation initiatives.
• Strong knowledge of SAP (S/4HANA) and Odoo ERP systems.
• Experience in multi-entity or group-level ERP environments.
• Expertise in business process mapping, redesign, and stakeholder management.
• Familiarity with change management, governance models, and enterprise integration.
• Excellent communication, leadership, and negotiation skills.

ESSENTIAL SKILLS & TRAITS

• Strategic thinker with a strong execution focus.
• Proven leadership in cross-functional and cross-entity environments.
• Ability to manage multiple priorities under pressure.
• Strong understanding of supply chain, finance, and operations business domains.
• Knowledge of automation tools, data analytics integration, and modern digital platforms is a plus.

Job Type: Full-time

Pay: Rs1,000,000.00 - Rs1,200,000.00 per month

Application Question(s):

• What would be your expected compensation range?
• What is your notice period?

Work Location: In person