Hotel & Property Management Expert (Airbnb Portfolio Manager

About Us

We are a growing short-term rental business with multiple Airbnb properties across Zee Garden Faisalabad punjab. Our goal is to provide a high-quality, hotel-like guest experience while ensuring smooth day-to-day operations across all sites. We are seeking an experienced Hotel Management Expert to oversee property operations, host guests, manage staff/vendors, and lead marketing efforts to grow visibility and bookings.

Key Responsibilities

Guest Relations

• Provide 5-star hospitality by promptly responding to guest inquiries and requests.
• Manage check-in/check-out processes
• Handle complaints or service issues with professionalism.

Property Management

• Oversee daily operations of multiple Airbnb properties.
• Conduct routine inspections to ensure cleanliness, maintenance, and compliance with Airbnb standards.
• Coordinate with cleaning staff, maintenance teams, and third-party service providers.
• Manage inventory (toiletries, linens, supplies).

Business & Marketing Operations

• Monitor and optimize property performance (occupancy rates, guest reviews, revenue).
• Manage bookings, calendars, and pricing strategies across platforms.
• Prepare monthly reports on operations, expenses, and guest satisfaction.
• Ensure all properties comply with local regulations and Airbnb policies.

Marketing & Growth

• Develop and execute marketing strategies to increase visibility and bookings.
• Optimize Airbnb listings (professional photos, engaging descriptions, SEO-friendly titles).
• Manage social media presence for the brand/properties.
• Run digital marketing campaigns (Google Ads, Facebook/Instagram promotions) to attract guests.
• Collaborate with local businesses, travel agencies, and influencers for cross-promotions.
• Track performance of marketing campaigns and adjust strategies for maximum ROI.

Team Management

• Recruit, train, and supervise housekeeping and support staff.
• Establish service standards and ensure consistency across all sites.

Qualifications

• Proven experience in hotel management, hospitality, or property management.
• Strong knowledge of Airbnb and other short-term rental platforms.
• Experience with digital marketing and social media promotion.
• Excellent communication and customer service skills.
• Ability to manage multiple properties and prioritize tasks effectively.
• Problem-solving and conflict-resolution skills.
• Tech-savvy: comfortable with booking software, smart locks, and digital guest communication.
• Flexible schedule sometimes might be required off duty hours

. Crisis management

Preferred

• Degree/Diploma in Hospitality Management, Business, Marketing, or related field.
• Experience in managing boutique hotels, serviced apartments, or vacation rentals.
• Local knowledge of Faisalabad

Compensation

• Competitive salary + performance-based incentives.
• Bonus structure tied to occupancy and revenue growth.
• Opportunity for growth as the business expands.

Job Type: Full-time

Ability to commute/relocate:

• Faisalabad: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• hotel management: 1 year (Preferred)

Location:

• Faisalabad (Required)

Work Location: In person