HR Analytics & Transformation Specialist

About the Role:

MTBC CareCloud is transforming HR into a technology-driven, data-informed function. As an HR Analytics & Transformation Specialist, you will enhance workforce analytics, optimize HR processes, and provide insights that directly support HR strategy and decision-making.

This is a high-visibility, independent role with opportunities to influence the organization’s HR practices and contribute to its overall growth.

Key Responsibilities:

• Maintain and enhance HR dashboards, KPIs, and workforce metrics.
• Oversee Performance Management System (PMS) tracking and reporting.
• Drive automation across HR processes, including onboarding, HRIS workflows, leave, and payroll.
• Provide data-driven insights to support workforce planning, policy decisions, and HR initiatives.
• Identify and implement HR process improvements and best practices.
• Support recruitment, retention, and employee engagement strategies through analytics.
• Lead special HR projects with high organizational impact.

What we’re looking for:

• Bachelor’s degree in HR, Business Administration, Data Analytics, or a related field.
• 3–5 years of experience in HR analytics, HRIS, or HR operations.
• Strong analytical, problem-solving, and organizational skills.
• Hands-on experience with dashboards, KPIs, HR metrics, and performance management systems.
• Proactive, strategic thinker capable of process improvement and HR automation.
• Willingness to relocate to Bagh, AJK.

Preferred: Certifications in HR Analytics, HRIS, or HR Technology; exposure to talent management or organizational development.

Compensation & Benefits:

• Competitive gross salary with performance-based bonus.
• COLA and comprehensive benefits including health insurance, provident fund, and lifestyle facilities (medical, dental, meals, salon, tailor, cobbler).
• Work in a technology-driven HR environment with exposure to modern HR tools and automation.
• Opportunities for career growth through strategic HR projects and analytics initiatives.

Why This Role is Exceptional:

• Direct organizational impact: Influence HR strategy and workforce decisions with actionable insights.
• Professional growth: Advance your expertise in HR analytics, dashboards, and HR process optimization.
• Exposure to innovation: Work in a forward-looking, tech-enabled HR function.
• Reward for excellence: High-performing employees are recognized through a performance-based bonus and career advancement opportunities.
• Unique employee experience: Benefit from CareCloud’s on-site lifestyle services and supportive work environment.

Job Type: Full-time

Ability to commute/relocate:

• Bagh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your current salary?
• What is your expected salary?
• How early you can join us?

Education:

• Bachelor's (Preferred)

Experience:

• HR Analystics: 2 years (Preferred)

Work Location: In person