HR and Operations Manager

ABOUT THE ROLE

Manages the daily operations of the human resources and and Operations. Assists the COO CSO and CEO with a variety of Human Resource's and Operations related activities.

DUTIES & RESPONSIBILITIES:

• Coordinates and administers employee benefit plans including health coverage.
• Develops and implements practical procedures needed to ensure compliance with government-mandated rule changes related to employee benefit plans, workers’ compensation, etc.
• Responds to routine requests for HR information such as verification of employment.
• Assists with activities associated with filling vacant positions. Ensures job opening announcements are posted internally, posted to LinkedIn, and/or mailed to potential applicants. Composes advertisements for vacant positions. Composes and mails follow-up letters. Provides information regarding employee benefits to new hires.
• Interacts with employees, to provide information, solve routine problems, or otherwise respond to requests.
• Sets up and maintains personnel and other departmental hardcopy and computerized files. Determines appropriate methods for storing and retrieving information for record-keeping and reporting. Handles highly confidential information.
• Disburses salary and fringe benefit information to all employees. Initiates special pay memos such as longevity, sick leave payout, and End of service payouts.
• Uses database, spreadsheet, and hardcopy files to collect, compile or tabulate data for administrative and governmental reports and record-keeping systems.
• Responsible for adding/deleting/changing all employee information on the administrative computing system, and providing access to appropriate tabs.
• Composes original correspondence and produces letters, memos, reports, forms, charts, or other documents from oral instructions or notes.
• Prepares and distributes contracts and/or memoranda of understanding pertaining to HR matters.
• Maintains and updates policy and procedure manual.
• In the absence of the director of human resources, may serve as acting director to ensure continuity of services to the organization.
• Prepare and document channel partner agreements for all agents requesting. As well as for employees who would like to become Freelancers.
• Payroll preparations for new joiners, leavers, or any promotions/salary increments.
• Help and oversee recruitment and recruitment process.
• Performs other related tasks as required.

REQUIREMENTS:

EDUCATION

• Bachelor’s or Master’s degree in business or public administration, human resources, or related field.
• 3-5 years of related experience, or a combination of education and experience commensurate with the requirements of this position.
• Proficiency with computerized communication and record-keeping programs.

EXPERIENCE AND SKILLS

• Effective analytical, interpersonal, and communications skills.
• Considerable knowledge of employee benefits, recruitment and staffing strategies, wage and salary administration, labor relations, and local diversity initiatives.
• Considerable knowledge of the process as it relates to the implementation of HR Division’s programs, goals, and objectives.
• Ability to discern confidential and public information.
• Ability to instruct and impart knowledge.
• Ability to condense, review, and asses reports.
• Ability to negotiate and resolve conflicts.
• Ability to lead and supervise others.
• Ability to coordinate functions and delegate tasks.
• Ability to effectively coordinate a wide range of programs.
• Refined verbal and written communication skills.
• Professional presentation skills.
• Knowledge of Microsoft Office (proficiency in Excel, Access, and PowerPoint).
• Ability to conduct complex research and compile data.
• Ability to instruct personnel in a clear and comprehensible manner.
• Ability to establish and maintain interagency relationships.

*** Please be advised, that we do our best to get back to all candidates. However, since the selection process is extensive and very time-consuming, in case you don't hear from us within 45 days , kindly note that your application was unfortunately unsuccessful.

We thank you for your understanding. ***