HR Operations Executive

Position Summary:

Job Overview:

The People Operations Executive will support end-to-end global HR operations while being based in our Lahore office location. Working under the supervision of the Senior Manager [People & Culture], this role is designed for an ambitious HR professional at an early stage of their career who is eager to gain hands-on exposure to international HR operations within a fast-growing Fintech organization.

This position requires exceptional communication skills, strong attention to detail, and prior experience or exposure to international HR practices. The successful candidate will play a key role in ensuring seamless HR service delivery, compliance, and employee support across borders, while contributing to a positive and engaging employee experience for our global team.

Key Responsibilities:

People Operations & Administration:

• Support day-to-day HR operations, ensuring smooth and timely execution of HR processes.
• Maintain accurate and up-to-date employee records, contracts, and documentation in compliance with Irish/global labor laws and company policies.
• Coordinate employee lifecycle activities including onboarding, offboarding, probation confirmations, and contract renewals.
• Ensure HR data integrity across HRIS and internal systems.

Recruitment & Onboarding Support:

• Assist in the recruitment process, including job posting, CV screening, interview coordination, and candidate communication.
• Support end-to-end onboarding for new hires, ensuring documentation, system access, and orientation are completed efficiently.
• Act as a point of contact for new employees, ensuring a positive onboarding experience.

Employee Relations & Engagement:

• Serve as the primary point of contact for HR-related inquiries from global team.
• Support employee engagement initiatives, surveys, and internal communications.
• Assist in addressing employee concerns in a professional, confidential, and timely manner, escalating issues when required.

Compliance & Policy Implementation:

• Support the implementation and communication of HR policies, procedures, and guidelines aligned with International employment regulations.
• Assist in compliance-related activities including audits, documentation, and policy updates.
• Ensure adherence to data protection and confidentiality standards, including GDPR requirements.

Payroll & Benefits Coordination:

• Coordinate with payroll vendors and internal finance teams to ensure accurate and timely payroll processing for global employees.
• Assist in benefits administration, leave management, and attendance tracking.
• Support resolution of payroll and benefits-related queries.

Stakeholder Collaboration

• Work closely with cross-functional teams, hiring managers, and global HR counterparts to ensure alignment and smooth HR operations.
• Build strong working relationships with internal global stakeholders despite geographic distance.

Required Qualifications & Experience:

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
• 2+ years of relevant HR experience, preferably with international HR exposure.
• Strong understanding of HR operations and employee lifecycle management.
• Excellent verbal and written communication skills, with the ability to interact confidently with international stakeholders.
• Familiarity with international labor practices; exposure to European HR operations is a strong advantage.
• Proficiency in MS Office and HRIS systems.

Key Skills & Competencies:

• Exceptional communication and interpersonal skills
• High attention to detail and strong organizational abilities
• Ability to manage multiple tasks in a fast-paced environment
• Strong sense of confidentiality and professionalism
• Proactive mindset with a willingness to learn and grow
• Cultural sensitivity and ability to work across time zones

Why Join Us?

• Opportunity to build a strong foundation in international HR operations
• Hands-on exposure to local and global HR practices
• Mentorship and guidance from an experienced People & Culture leadership team
• Dynamic and innovative Fintech work environment
• Clear learning and growth pathways within the People & Culture function.

Job Type: Full-time

Pay: Rs100,000.00 - Rs120,000.00 per month

Application Question(s):

• Is it possible for you to commute daily to Gulberg-2 Lahore, or to relocate to Lahore city for this job? *
• The shift timing connected with the role is 01:00 PM PST to 10:00 PM PST. Is it feasible for you to work in these timings? *
• What is your current salary package?
• What is your expected salary?

Education:

• Bachelor's (Required)

Experience:

• International HR Operations: 2 years (Required)

Language:

• English Proficiently (Required)

Work Location: In person