HR & Wellness Assistant

Job Type: Full-Time- Hybrid

Exemption Type: Non-Exempt

Wage Amount: $20.99 Hourly Minimum

Great opportunity to join the Human Resources department at A+FCU!

General Summary – Primary Functions

The primary purpose of this position is to provide administrative and operational support to the Human Resources (HR) department while coordinating the Credit Union’s corporate employee wellness program and related initiatives. This role supports employee engagement and well-being by serving as a point of contact for wellness program-related inquiries and assisting with wellness program communications and activities, while ensuring accuracy, confidentiality, and a high level of service to internal team members.

1. Wellness Program Coordination

Serve as the primary point of contact for the employee wellness program
Coordinate and administer employee wellness initiatives, including planning, execution, and follow-up (i.e. health screenings, lunch n’ learns, blood drives, champion meetings, etc)
Coordinate and distribute wellness communications (via intranet or other internal communication methods) to departmental/branch wellness champions
Establish relationships with internal departments, branches, and groups to help promote employee participation in the wellness program
Assist with communications between employees and third-party wellness coordinator regarding wellness program questions and problem resolution
Track wellness program metrics (participation, engagement, etc…) and prepare data summary for HR leadership monthly

2. HR Administrative Support

Provide administrative support to the HR team by entering, formatting, and printing information; organizing work; maintaining equipment and supplies
Respond to routine employee inquiries independently and escalate sensitive or complex matters when appropriate
Monitor the HR Help Desk for incoming requests and assist with resolving or routing tickets to the appropriate HR team member as needed
Collect necessary information and prepare documents for new employee orientation
Assist with maintaining the integrity of employee personnel files and other records while adhering to the Credit Union’s retention policy
Facilitate dual control for generalists by auditing payroll each pay period
Assist in the administration of HR systems (i.e. peer-to-peer recognition platform, emergency communications platform, calendars, intranet, etc)
Prepare and scan employee documents into the imaging system
Assist in the coordination of employee events

3. Miscellaneous

Complete all required annual compliance training as required by the Credit Union
Schedule and conduct individual dialogs with direct manager monthly
Assist with departmental projects and initiatives
Participate in external credit union-sponsored activities and community/education events to increase credit union awareness
All other duties as assigned

Education and Experience

High school diploma or G.E.D equivalent required
One-year clerical experience preferred
One-year HR experience preferred

Knowledge, Skills & Abilities

Excellent organizational skills, including the ability to manage competing priorities, track deadlines, and maintain organized and confidential records
Detail-oriented in order to provide accurate, relevant, and timely information to internal and external partners
Ability to communicate effectively and frequently verbally and in writing to members and employees using a variety of platforms
Ability to work independently and as part of a team, with the flexibility to adapt to change
Willingness to assume responsibility and exhibit excellent problem-solving/research abilities
Ability to handle sensitive information with discretion, professionalism, and sound judgment
Intermediate-level proficiency in Microsoft Office applications – Word, Excel, PowerPoint

Cognitive & Physical Functions

Must have the ability/stamina to work at least 40 hours a week
Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data
Must be able to communicate through telephone, e-mail, and in-person communications
Must be able to engage in problem-solving skills to help identify and solve potential issues in the field