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Position Overview
This role acts as the central coordination point between the News Department and HR. The individual will manage shift planning, recruitment support, attendance operations, data/BI reporting, documentation, and cross-departmental communication. The role requires strong operational discipline, analytical capability, and comfort with introducing AI-driven efficiencies.
Key Responsibilities
1. HR Support
· Coordinate with HR in sourcing, and scheduling, interviews for the News Department.
· Manage candidate communication, documentation collection, onboarding and orientation.
· Track recruitment progress and update HODs and HR on hiring statuses.
· Coordinate with HR to support the performance appraisal cycle, ensuring timely communication and smooth execution of related processes.
· Liaise with HR to facilitate employee training and development activities, including scheduling, tracking participation, and maintaining relevant records.
2. Shift, Attendance & Leave Management
· Prepare staff shift rosters in coordination with Line Managers, ensuring compliance with internal rules (as per company policy).
· Make timely adjustments to schedules based on operational needs, approvals, and attendance trends (as per company policy).
· Support HODs in maintaining smooth attendance and leave operations, including follow-ups and discrepancy resolution.
3. Business Intelligence (BI), Data & Reporting
· Develop and maintain BI dashboards, trackers, and reports for the News Department.
· Work with HODs to interpret numbers, trends, and department performance.
· Provide data-driven insights that help leadership make informed decisions.
4. Meeting Coordination & Follow-Up
· Schedule and organize internal meetings for News Department and cross-functional teams.
· Attend meetings, prepare accurate minutes, and track follow-up actions.
· Maintain ongoing progress logs and ensure timely completion of assigned tasks.
5. Communication & Coordination
· Serve as the single communication bridge between HR and the News Department.
· Ensure smooth workflow, timely information sharing, and escalation management.
· Coordinate with other internal teams for day-to-day operational matters.
6. AI Integration & Digital Efficiency
· Identify opportunities to integrate AI tools (e.g., ChatGPT, Gemini) to enhance daily operational workflows.
· Develop AI-assisted templates and automated responses for routine communication across departments.
· Stay updated on emerging tools and support smooth adoption across teams.
· Recommend AI-based solutions for workflow automation, attendance tracking, scheduling, and performance reporting.
· Train staff on effective and ethical use of AI tools to improve productivity and reduce manual workload.
· Create simple AI workflows (prompts, SOPs, automation scripts) that streamline news operations and reduce turnaround time.
· Evaluate new AI platforms and plugins that could optimize newsroom tasks
· Monitor the effectiveness of implemented AI solutions and suggest improvements for continuous process enhancement.
· Ensure safe and compliant use of AI tools, maintaining data privacy and accuracy in all automated processes.
7. Documentation & Record Management
· Maintain organized physical and digital records for the department.
· Ensure documentation accuracy, version control, and accessibility for relevant teams.
· Support creation of reports, summaries, briefs, and dashboards for leadership.
Preferred Skills & Qualifications
· Bachelor’s degree in Business Administration, Media Studies, HR, IT, or a related field.
· 1–3 years of experience in operations coordination, HR support, newsroom coordination, or similar roles.
· Strong analytical mindset with experience in Excel, BI tools, or dashboard creation.
· Tech-savvy with working knowledge of AI tools, automation solutions, and digital productivity platforms.
· Excellent communication, coordination, and follow-through skills.
· Ability to work in a fast-paced, shift-based, and deadline-driven environment.
· Exposure to news/media operations is a strong advantage.
Job Type: Full-time
Work Location: In person
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