Human Resources Operations Manager

Human Resources Operations Manager

Dyninno Group 6th of October, Al Jizah, Egypt (On-site)

Role Description

We are looking for an HR Operation Manager-Personnel Manager for a full-time, on-site role . This role involves managing day-to-day HR operations, ensuring compliance with policies, driving employee relations strategies, and supporting the implementation of effective HR management practices. The HR Operation Manager will serve as a partner to leadership, ensuring that the organization maintains an empowered and motivated workforce.

Responsibilities:

● Responsible for all Personnel activities and dealing with government authorities.

● Develop and maintain Personnel policy and procedure; in addition to introducing continuous improvement to the Personnel workflow process.

● Manage all new hires related procedures and documents completion; e.g issuing employment contracts, processing social insurance forms and labor letters, opening bank accounts and issuing ID cards.

● Create and maintain employee personnel files in adherence to the labor office requirements.

● Ensure employee information and changes in employment status is up to date in the HR internal system (SAP Success Factor).

● Oversee all contract renewals and termination procedures.

● Ensure the documentation of all related actions such as penalties, deductions, transfers, promotions…. etc.

● Administer benefit programs such as health insurance program, social insurance and other benefits.

● Oversee the vacation system and track the vacation balance of all employees; take necessary actions accordingly

● Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, attrition, absenteeism rates …. etc.

● Stay up-to-date and comply with changes in labor legislation and social insurance.

● Ensure that employees’ related requests are fulfilled precisely and in timely manner.

● Ensures accurate and timely processing of payroll monthly updates and transactions; . including new hires, terminations, deductions, allowances…etc.

● Show leadership and an attitude that will take the Personnel team to another level.

● Create and sustain an atmosphere of collaboration, personal growth and initiative.

● Report to the HR Director and provide decision support through HR metrics.

● Performs other duties as assigned.

Job Requirements

● Bachelor's degree in Accounting, Business Administration, Human Resources, or related field required.

● Minimum 8 years of HR experience, 3 years of which in a similar HR role; preferable in a BPO industry.

● Proficiency in English and Arabic (oral and written).

● Proficient in MS Office; knowledge of Sage Success Factor is a plus.

● Solid understanding of labor laws and disciplinary procedures.

● Strong knowledge of tax, wage laws and payroll procedure.

● High sense of ownership and customer orientation.

● Outstanding organizational and time-management abilities

● Good communication and interpersonal skills

● Strong attention to detail and problem-solving skill