Human Resources Technician

Definition

This recruitment will establish an eligibility list that may be used to fill current and future vacancies within the classification.

Under direction, coordinates and performs technical level work in support of Human Resources operations. Positions allocated to this class are distinguished from other technical level classifications by the performance of duties in support of the labor relations process and therefore considered confidential.

We’re looking for our next team member who enjoys variety, pays attention to the details, and takes pride in keeping things accurate and moving forward.

In this role, the Human Resources Technician will split time between supporting Risk Management and processing personnel actions, serving as a key point of contact for employees, supervisors, and internal partners. On the Risk side, you’ll help administer the workers’ compensation program, track claims activity, compile data, and prepare reports that support risk mitigation and liability tracking. You’ll answer questions about policies and procedures, explain next steps to employees and departments, and help ensure processes are followed consistently.

From the personnel action processing side, you’ll prepare, enter, and maintain sensitive employment data in Tyler Munis. Accuracy is critical. You’ll help maintain the integrity and reliability of the HRIS by reviewing data, troubleshooting issues, and partnering with IT and Payroll when something needs to be researched or corrected. You’ll also help ensure our information, both internal and external, is current by periodically reviewing and updating HR and Risk-related website content.

This role also provides cross-support to the broader HR team. From time to time, you’ll assist with benefits administration and recruitment activities, jumping in where needed to keep service levels high.

If you like being the person who keeps the details straight, supports multiple programs, and works behind the scenes to make sure employees are taken care of and data is solid, this would be a great fit for you.

Essential Functions

• Answer questions and provide information to employees and the general public.
• Assist in the administration of the workers’ compensation and risk liability programs.
• Participate in the recruitment process; prepare job announcement bulletins; place advertisements in newspapers and publications; maintain eligibility and employee reinstatement lists; answer inquires regarding the recruitment process.
• Assist in the selection process; arrange interview panels; schedule applicants for testing; administer testing processes; schedule new employee physical exams.
• Prepare and process personnel documents related to hiring, promotions, salary adjustments, retirements, terminations, and evaluations.
• Assist in the administration of employee benefits; explain benefit programs; complete benefit enrollment forms; process insurance premiums and self insurance programs.
• Respond to employment verifications pertaining to current and past employees.
• Participate in the updating and maintenance of departmental files, including computer system.
• Process unemployment insurance claims.
• Assist in the development of department budget; maintain and review departmental accounts; process accounts payable.
• Administer the City’s Trip Reduction Plan.
• Implement and maintain standard filing and accounting systems.
• Understand and apply pertinent policies, procedures, laws and regulations.
• Communicate effectively, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

Experience and Training Guidelines

• Basic principles and practices of personnel administration including recruitment and selection, benefit administration and workers compensation.
• Principles and procedures of record keeping and reporting.
• Modern office procedures, methods, computer equipment and software.
• Applicable Federal, State and local laws, codes and regulations.
• Basic principles and practices of effective business writing.

Experience: Two (2) years of increasingly responsible clerical and technical experience in a Human Resources department.

Education: Equivalent to the completion of the twelfth grade, supplemented by specialized training in business/public administration, personnel, workers’ compensation, risk management or a closely related field.

• Possession of a Bachelor’s Degree in a related field.
• At least two (2) years of demonstrated human resources and/or risk management experience working in a governmental or municipal environment.

Supplemental Information

Successful candidates will be required to complete an annual Statement of Economic Interest Form (700 Form) and bi-annual ethics training pursuant to AB 1234.