Implementation Supervisor

Khan Academy Pakistan

Position Overview

The Implementation Supervisor drives execution excellence across all school clusters by leading, coaching, and developing a high-performing team of Learning Implementation Associates. You'll provide strategic oversight, solve complex challenges, and build robust systems that ensure every school achieves strong student engagement and measurable learning outcomes. Your mission is to transform on-ground obstacles into scalable solutions, maintain implementation quality across all clusters, and build sustainable capacity that continues beyond the pilot year.

Duration: 12 months (April 2026 - March 2027) subject to extension
Location: Islamabad-based, primarily field-based in with regular school visits
Reporting to: Regional Manager Partnerships and Implementation

Department: Implementation Department

Key Responsibilities

Team Leadership & Coaching

• Lead and coach Learning Implementation Associates with bi-weekly one-on-one support
• Conduct joint school visits modeling best practices in engagement, troubleshooting, and stakeholder management
• Review weekly logs and reports, identifying Associates needing support and facilitating team learning sessions
• Build Associate capacity in data analysis, problem-solving, and professional communication

Quality Assurance & Problem Resolution

• Monitor implementation quality across clusters through data analysis and field observations
• Identify systemic patterns in technical issues, low engagement, or compliance gaps and design solutions
• Escalate complex challenges to Leadership with clear recommendations
• Ensure schools meet student engagement targets and track implementation fidelity metrics
• Track student usage, activity, and engagement levels; partner with Teaching & Learning Specialists to track intervention effectiveness
• Work with school principals to address quality issues and hold schools accountable for implementation standards

Data Analysis & Strategic Planning

• Analyze platform analytics to identify trends in usage, engagement, and learning outcomes
• Work with Instructional Coaches to translate data insights into actionable improvements
• Monitor student participation, at-risk interventions, and equity across all student groups
• Design systems for rapid identification and resolution of implementation gaps

Who You Are

• Bachelor's in Education, Social Sciences, Management, or related field with 3-5 years in program implementation or education management
• 2+ years leading or coaching field teams with proven capacity-building skills
• Strong coaching mindset: builds team confidence, provides constructive feedback, develops problem-solving skills, and embraces feedback for personal growth
• Strong project management and data analysis skills: manage priorities, identify patterns, diagnose problems, design solutions
• Clear understanding of education technology implementation and student engagement strategies
• Strong commitment to educational equity with excellent Urdu and English communication
• Proactive leadership: spots issues early, takes decisive action, moves between operational details and strategic thinking
• Organized, accountable, takes ownership of implementation quality across all school clusters

Application Process

Submit your cvs by April 17th, 2026. Applications will be reviewed on a rolling basis.

Khan Academy Pakistan is an equal opportunity employer committed to diversity, equity, and inclusion. We especially encourage applications from women, minorities, and candidates from underrepresented communities.