Inside Sales Engineer

Job Summary:

Primary purpose of the job is to work in conjunction with the Flow Controls Sales team to achieve sales targets by providing Application Engineering, Sales, and Technical Support to our internal and external customers in MEA (EPCs & End users) for Large Projects / Business territory.

In this role, your responsibilities will be:

• Responsible for leading project execution for identified Large KOB1&2 projects.

• Responsible for leading Quote-to-Order activities for Large business territory.
• Handle Severe service RFQs without guidance.
• Drive Solution selling for Critical applications.
• Develop & Implement Minimum Initial Bid (MIB) strategies and guidelines for MEA requirements.
• Optimize the Work processes of the Inside sales team & Develop Process improvement tools.
• Guide and Mentor junior members in the team.
• Process RFQs, prepare and manage Fisher quotations on time to customers.
• Provide Applications Engineering, Technical and Pricing Support to customers.
• Provide guidance to Inside sales team in optimizing the quote technically and commercially on KOB1&2 projects to minimize the project cost and identify post order change orders to increase profit margin on projects.
• Identify existing and future / potential product gaps for based on MEA requirements via global industry segment to drive new product development from the product BU in USA.
• Manage regular portfolio and product gap reviews as well as strategic long-term product roadmaps in conjunction with the FCV MEA business.
• Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry wise application QBR’s.
• Collaborate with Sales team and support customers/End users in MEA.
• Follow up customers on regular basis for status of the quote submitted & purchase order.
• Follow up internal team & factory for on-time delivery of the product and services.
• Perform Technical, Applications and Fisher solutions presentations to customers.
• Work with consultants, customers, and end users to get Fisher products and solutions pre-specified / pre-selected.
• Work with customers and end users to update and modify their engineering standards and specifications to gain preference for Fisher.
• Prepare and present regular quote reports for sales team to follow up.
• Provide forecasts for RFQs.
• To arrange all Fisher technical documentation and literature for customers.
• Support in trouble shooting and finding solutions to customers problems and able to support Site Walks.
• Support and work with Sales Team to meet the Sales budget for MEA.
• Participate in Internal & External Audits.
• Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry wise application QBR’s.
• Co-ordinate with Project Management / Order Entry / Customer Order Fulfillment (COF) team to provide clean orders to Factories. and over of orders with supporting documents and attend kick off meetings if required.
• Provide training to LBP/Rep/Customer engineers on Control Valve Engineering including basic sizing & selection, advanced Industry processes and pricing using Fisher FIRST 2, product range and how to prepare smart quote - good/better/best strategy and other tools / resources like Fishweb, COF etc.
• Work closely with other Emerson Business Units for MAC / MIV project quotes.
• Ensure Emerson Ethics and Trade compliance procedures are strictly followed with all business transactions.
• Keep up to date with developments in products, industries, and market trends.
• Fulfill any other reasonable duties as required including Outside Sales.
Adhere to Health, Safety & Environment policies as laid by the organization.

Who you are?

• Experience in handling inhouse engineering support to customers
• Skill using Microsoft Office applications is required
• Knowledge on Midstream, Refining and Oil & Gas process and Special control valve applications
• Excellent interpretation skills relating to engineering details & P&ID drawings.
Ability to make technical decisions based on sound engineering facts & applicable codes

For this role, you will need:

• Bachelor’s degree in Mechanical engineering or closely related discipline (Mechanical / Instrumentation / Chemical Engineering)
• Minimum 7 Years of experience in Fisher valve products and handling KOB1 &2 Projects
• Fisher Master – Grey Belt certification
• Fisher 1350 Trainer Certification or equivalent
• Evaluator for Junior Master – Red Belt certification process
Fluent in English Language - Written and Spoken.

Preferred Qualifications

• Expert in Control valve products, MEA Customer specifications and Manufacturing processes
• Expert in Customer processes and Control valve solutions for two major Industries in MEA
• Knowledge in Control valve products and technologies in the market
• Advance knowledge in Emerson Final control products and solutions
• Technical aptitude and decision-marking ability
• Instrumentation/Mechanical Engineering degree
• Experience in handling MEA Customers & EPCs for KOB1 &2 Projects
• Experience in working with FF2 sizing and selection tool (Minimum 5 years on Projects)
Familiar with Quote-to-Cash process and coordination with Project Management / Order Entry / Customer Order Fulfillment (COF) team to provide clean orders to Factories and over of orders with supporting documents and attend kick off meetings if required.

Our Culture & Commitment to You !

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, various insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.