International Field Operations Manager (MEA)

New Market Launch -

• Lead cross-functional team to launch new brands and new licensees/franchisees within your designated region following brand strategies and standards set forth by Inspire Brands.

• Plans and manages all support for operations and training during new market or new licensee/franchisee launches.

Operations & Training -

• Evaluate licensee/franchisee operations and training plans within your designated region. Conduct all required audits and market visits in a timely manner and document accordingly. Escalate issues appropriately.

• Utilize advanced technologies and LMS platforms to enhance operations and training development in the field.

• Monitor and troubleshoot operational and training KPI’s. Develop action plans or provide recognition according to the results.

Cross-Functional & Administrative -

• Collaborate with your domestic counterparts, other international functions, and licensee/franchisee teams to drive regional and global initiatives.

• Manage personal expenses and follows all policies/procedures and required administrative duties.

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

Global Learning and Development Expertise:

• In-depth knowledge of adult learning principles and training methodologies.

• Experience in developing and implementing comprehensive training programs on a regional scale.

Planning and Execution:

• Ability to execute learning strategies aligned with organizational goals and market launch plans.

• Proficiency in project management, including planning, execution, and evaluation of training initiatives.

Cross-Cultural Competence:

• Strong understanding of diverse cultural dynamics and business practices in international markets.

• Ability to adapt training and communication styles to suit various cultural contexts.

Leadership and Influence:

• Demonstrated leadership skills with the ability to influence and motivate others.

• Capacity to lead cross-functional teams and collaborate effectively with various stakeholders.

Analytical and Problem-Solving Skills:

• Ability to analyze complex situations, identify learning needs, and develop effective solutions.

• Skill in assessing the effectiveness of training programs and making data-driven improvements.

Language, Communication, and Interpersonal Skills:

• Proficiency in English is essential; additional language skills relevant to key markets are highly advantageous.

• Excellent verbal and written communication skills, with the ability to clearly convey complex ideas.

• Strong interpersonal skills, with a focus on relationship-building and stakeholder engagement.

Technology Proficiency:

• Familiarity with advanced learning technologies and Learning Management Systems (LMS).

• Ability to leverage technology to enhance learning experiences and track program effectiveness.

Budget and Resource Management:

• Experience in managing budgets and allocating resources efficiently.

• Skill in overseeing financial aspects of training programs, particularly in new market launches.

Adaptability and Resilience:

• Flexibility to adapt to changing business needs and environments.

• Resilience in facing challenges and navigating complex market entry scenarios.

Regulatory Compliance and Brand Alignment:

• Knowledge of international regulatory compliance related to training and market launches.

• Commitment to upholding brand standards and protecting trademark integrity