Job Title: IT Executive
Department: Information Technology
Reports To: IT Manager / Head of IT
Location: Korangi, Karachi
Experience Required: 3+ Years (Telecom or Mobile Accessories Industry Preferred)
Salary 50 K
Job Summary:
The IT Executive is responsible for managing and maintaining the organization’s IT infrastructure, including hardware, software, networks, and security systems. The role ensures smooth day-to-day IT operations, provides technical support, and implements technological solutions aligned with business needs.
Key Responsibilities:
- Install, configure, and maintain computer systems, networks, and peripherals (printers, scanners, etc.)
- Monitor IT systems and troubleshoot hardware, software, and network issues
- Provide technical support to employees and resolve IT-related queries
- Manage LAN/WAN, Wi-Fi, servers, and network security systems
- Ensure data security, backups, and disaster recovery processes
- Maintain IT inventory including systems, licenses, and accessories
- Install and update operating systems, antivirus, and applications
- Coordinate with vendors for IT procurement, maintenance, and support
- Monitor system performance and ensure minimal downtime
- Assist in implementation of ERP systems or new technologies
- Maintain documentation of IT processes, policies, and procedures
- Ensure compliance with IT policies and cybersecurity standards
Skills & Competencies:
- Strong knowledge of networking, hardware, and software systems
- Troubleshooting and problem-solving skills
- Basic knowledge of cybersecurity and data protection
- Familiarity with Windows, servers, and office applications
- Good communication and interpersonal skills
- Ability to work independently and manage multiple tasks
Qualifications:
- Bachelor’s degree in IT, Computer Science, or related field
- 2–4 years of relevant experience in IT support or administration
- Certifications (optional): CCNA, MCSE, ITIL, etc.
KPIs:
- System uptime percentage
- Ticket resolution time
- User satisfaction score
- Network/security incidents handled
- IT cost efficiency
What We Offer
Competitive salary package
Professional growth opportunities
Collaborative work environment
Share your CVS in PDF format only at hr@hellofaster.com along with proper subject line.
Job Type: Full-time
Pay: Up to Rs50,000.00 per month
Work Location: In person