IT Project Coordinator

The IT Project Coordinator will play a critical role in identifying, engaging, and securing potential clients for software development and IT services. The person will be responsible for managing the entire project coordination and Pre-Sales — from understanding client needs and preparing proposals to effectively locking clients through direct channels. The ideal candidate must have hands-on experience in Upwork platform, client negotiation, proposal writing, and collaboration with internal technical teams.

Key Responsibilities

Client Acquisition & Closing

• Engage directly with potential clients (leads, Upwork inquiries, or existing network) to understand their needs and offer tailored service proposals.
• Manage pre-locking communications — calls, requirement discussions, cost finalization, and scope negotiation.
• Strategically maneuver clients toward closure by building trust, addressing concerns, and demonstrating service capability.
• Work closely with management to finalize budgets and ensure profitability on closed projects.

Pre-Sales & Proposal Management

• Collaborate with technical and design teams to prepare proposals, project estimations, and timelines.
• Translate client requirements into clear technical scopes and deliverables.
• Ensure timely submission of proposals, presentations, and supporting documents.
• Participate in client demos, presentations, and initial technical discussions when required.

Project Coordination & Management

• Act as the initial project manager post-closure until project handover or completion.
• Coordinate between clients and internal teams to ensure smooth project execution, requirement clarity, and timely delivery.
• Track milestones, manage client updates, and ensure alignment with agreed scope and timelines.
• Escalate delivery risks or delays promptly and ensure proactive communication with clients.
• Maintain documentation including project briefs, task lists, and communication logs.

Reporting & Strategy

• Maintain accurate records of leads, conversions, and ongoing projects.
• Provide weekly reports on pipeline status, client feedback, and delivery performance.
• Identify recurring client demands and suggest improvements in offerings or processes.

Job Type: Full-time

Pay: Rs60,000.00 - Rs100,000.00 per month

Work Location: In person