Junior IT Assistant

Job Summary:
The Junior IT Assistant supports the IT department in maintaining computer systems, networks, and technical operations. The role involves troubleshooting basic IT issues, assisting users, and ensuring smooth day-to-day IT functionality.

Key Responsibilities:

• Provide first-level technical support to staff for hardware, software, and network issues
• Install, configure, and maintain computers, printers, POS systems, and peripherals
• Assist in user account setup, email configuration, and access permissions
• Monitor system performance and report issues to senior IT staff
• Maintain IT inventory and documentation
• Support data backup and basic security procedures
• Assist with troubleshooting internet, Wi-Fi, and internal network issues
• Coordinate with vendors and service providers when required

Requirements & Qualifications:

• Diploma or Bachelor’s degree in IT, Computer Science, or related field (preferred)
• Basic knowledge of Windows OS, MS Office, and common IT hardware
• Understanding of basic networking concepts
• Good problem-solving and communication skills
• Ability to work under supervision and learn quickly
• Prior experience in a similar role is an advantage but not mandatory

Skills:

• Technical troubleshooting
• Time management
• Attention to detail
• Teamwork and customer service mindset

Job Types: Full-time, Permanent

Application Question(s):

• Are you available to join immediately? If not, what is your notice period?
• Current and expected salary