Junior Manager – Shopify Websites

About Tavola

Tavola is the leading destination for premium kitchenware, lifestyle, and home-cooking brands across the GCC. As we continue to expand our e-commerce footprint, our Shopify websites — including Zwilling UAE, Kuvings, and other upcoming brands — play a vital role in enhancing customer experience and driving online growth.

We are seeking a Junior Manager – Shopify Websites to manage the content, performance, and operations of our Shopify-based e-commerce platforms. This role combines creativity, technical know-how, and analytical skills to deliver exceptional customer experiences and achieve business goals across our online channels.

Role Overview

The Junior Manager – Shopify Websites will oversee the creation, optimization, and performance of multiple Shopify websites under the Tavola umbrella. This role requires a strong understanding of e-commerce content, SEO, marketing automation, and digital analytics. You will work closely with internal cross-functional teams to ensure a seamless customer journey from product discovery to post-purchase engagement.

Key Responsibilities

Website Content & Merchandising

• Develop and manage calendars for banners, blogs, novelties, and social media-related creatives across all Shopify websites (Zwilling UAE, Kuvings GCC, and others).
• Create and update bilingual (Arabic & English) website content, including product listings, variants, descriptions, videos, and other creative assets.
• Implement effective visual merchandising strategies, aligning with brand guidelines and seasonal promotions.

E-commerce Operations & Coordination

• Ensure product listings, stock levels, and pricing are accurate and synchronized with the central e-commerce system.
• Work cross-functionally with internal teams to ensure smooth e-commerce operations — from customer acquisition to order fulfillment and after-sales support (repairs, FOC, etc.).
• Install and manage essential Shopify plugins for merchant centre, Facebook catalog, reviews, stock management, and email marketing.

Marketing & Campaign Management

• Support Google and Meta Ads campaign management under supervision, ensuring proper targeting, tracking, and optimization for brand-related ads.
• Execute e-commerce marketing automation strategies to improve customer acquisition, retention, and reactivation.

SEO & Performance Optimization

• Regularly analyze and report on share-of-search performance for key categories and keywords.
• Identify SEO improvement opportunities and make data-driven recommendations for copy and metadata optimization.
• Collaborate with content and digital marketing teams to enhance website discoverability and conversion.

Analytics & Reporting

• Provide detailed e-commerce performance reports to internal and external stakeholders.
• Track sales trends, customer behavior, and conversion rates to identify growth opportunities and resolve operational challenges.
• Manage online sales forecasts, advertising budgets, and plugin-related expenses to support revenue targets.

Skills and Qualification

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 2–4 years of experience in e-commerce content management, preferably on Shopify platforms.
• Proficiency in Shopify CMS, Google Analytics, and marketing tools (Google Ads, Meta Business Suite, Klaviyo or similar).
• Strong understanding of SEO, online merchandising, and digital customer journeys.
• Excellent communication skills in English; Arabic proficiency is a plus.
• Analytical mindset with attention to detail and a proactive problem-solving approach.
• Ability to multitask, manage timelines, and collaborate with cross-functional teams.
• Passionate about e-commerce trends, website optimization, and enhancing online customer experience.