Key Account Manager

About the Role

Keeta is looking for a relationship-driven Key Account Manager to build and grow partnerships with some of the most prominent F&B groups and brands across the UAE. You will act as a trusted advisor to our strategic partners, driving their business success on Keeta while shaping the digital transformation of the region’s food delivery landscape. This is an exciting opportunity to play a key role in Keeta’s growth journey where you will manage high-value accounts, leading strategic projects, and delivering measurable impact.

What You’ll Do

• Customer Relationship Management: Build and maintain long-term partnerships with strategic clients, including top F&B brands across the UAE. Engage and influence key decision-makers including C-level executives to strengthen collaboration and alignment.
• Brand Performance Growth: Develop platform operation strategies aligned with brand objectives, ensuring mutual business growth. Collaborate closely with internal teams (marketing, operations, product, etc.) to solve challenges and achieve shared goals.
• Key Project Implementation: Lead high-impact projects such as new brand expansions, single-brand marketing campaigns, and promotional events that drive measurable business outcomes.
• Brand Strategy Innovation: Explore and implement new methods in digital marketing, event operations, and delivery business optimization by combining industry insights with Keeta’s platform value.
• Business Strategy & Market Insight: Contribute to overall business strategy by identifying key opportunities, analyzing brand performance, and delivering actionable insights to enhance the customer and merchant experience.

What We Need From You

• Experience: 3+ years of relevant experience in key account management, business development, channel/vendor management, or external partnership roles.
• Commercial Acumen: Strong business sense with the ability to understand partners’ operating and cost structures and make sound, data-driven decisions.
• Industry Knowledge: Prior exposure to the F&B, retail, or food delivery industry is a plus.
• Communication Skills: Excellent communication and relationship-building abilities, with confidence in engaging senior stakeholders.
• Mindset: Open-minded, agile, and eager to explore new business models and deliver tangible results in dynamic environments.
• Language: Fluent in English (spoken and written); Arabic fluency is preferred. Mandarin proficiency is a plus.

What Makes This Role Exciting

• Impact from Day One: Contribute directly to the growth of Keeta’s food delivery business in a new market and help shape our strategic partnerships.
• High Visibility & Growth: Collaborate with senior leaders and top multinational F&B brands, gaining exposure to multi-market operations and international business models.
• Global Experience: Work with a diverse team from 26+ countries and be part of Keeta’s overseas expansion journey from 0 to 1.
• Learning & Development: Access tailored training programs and continuous professional development in a dynamic, startup-like environment.
• Culture: Join a collaborative, multicultural team that combines ambition with a fun, entrepreneurial spirit.