Key Account Manager - Freight Forwarding Industry

KEY RESPONSIBILITIES:

• Develop and maintain strong relationships with key clients, serving as their main point of contact.
• Understand client needs, challenges, and goals to provide tailored solutions.
• Ensure high levels of customer satisfaction by delivering exceptional service.
• Collaborate with internal teams (sales, marketing, operations, finance) to meet client expectations.
• Develop account growth strategies to increase revenue and customer retention.
• Track and analyze key account performance, market trends, and competitor activity.
• Prepare and deliver business reviews and reports for clients and senior management.
• Negotiate contracts, pricing, and service agreements with key accounts.
• Resolve customer issues efficiently to maintain long-term partnerships.

BENEFITS:

• Professional Development: We invest in your growth by offering opportunities for professional development, training, and certifications to enhance your skills and career progression.
• Recognition and Awards: Join a culture that values and celebrates excellence. Our recognition programs and awards honor outstanding contributions and achievements.
• Global Exposure: Collaborate with a diverse range of clients and teams, gaining international exposure and expanding your professional network.

Job Types: Full-time, Permanent

Pay: ₹450,000.00 - ₹900,000.00 per year

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time

Application Question(s):

• Can you able to commute Saki Naka Location?
• Do you have previous experience in freight forwarding industry?

Work Location: In person