Lab Receptionist

Lab Receptionist

Location: Dubai, UAE
Company: Shalina Health Care
Job Type: Full-time

About the Role
We are looking for a courteous and organized Lab Receptionist to be the first point of contact for patients and visitors at our diagnostic laboratory. The ideal candidate will manage front-desk operations, assist with patient inquiries, handle billing, and ensure smooth coordination between patients and laboratory staff.

Key Responsibilities

• Front Desk Management: Greet patients and visitors politely, answer phone calls, and respond to inquiries about lab services and reports.
• Patient Registration: Collect and input patient details into the lab system, generate lab request forms, and assign sample IDs.
• Sample Coordination: Label and track samples accurately; ensure they reach the correct testing department.
• Report Handling: Manage and file test results, notify patients when reports are ready, and print or email them as needed.
• Billing & Payments: Process payments for lab services, issue receipts, and maintain accurate financial records.
• Communication & Coordination: Act as a link between patients and lab technicians; maintain confidentiality of all patient data.
• Record Keeping: Keep detailed records of tests and reports and support inventory management for reception supplies.

Requirements

• Prior experience in a medical or laboratory reception role preferred.
• Strong communication and customer service skills.
• Basic computer literacy and familiarity with lab management or hospital systems.
• Attention to detail, professionalism, and confidentiality.

Why Join Us

• Be part of a growing diagnostics team committed to quality and care.
• Supportive work environment with opportunities for professional growth.

Job Types: Full-time, Permanent

Pay: From AED2,500.00 per month