Laundry Receptionist & Sales Representative - Female -

We are seeking an energetic and customer-oriented Sales and Customer Service Representative to join our laundry business. The ideal candidate will handle customer interactions, promote our services, process orders, and ensure a positive experience from drop-off to delivery. You will play a key role in building customer loyalty and growing our business through excellent service and sales efforts.

Key Responsibilities

Customer Service:

• Greet customers warmly and assist them with laundry drop-off and pick-up.
• Answer customer inquiries via phone, WhatsApp, email, or in person.
• Handle complaints or issues professionally and resolve them promptly.
• Maintain accurate customer records and update order information.
• Ensure a clean and welcoming reception area.

Sales & Promotion:

• Explain laundry packages, memberships, or special promotions to customers.
• Upsell additional services such as dry cleaning, ironing, stain removal, and delivery.
• Build and maintain strong relationships with regular customers.
• Support marketing campaigns and contribute ideas to attract new clients.

Operations Support:

• Tag and label clothes accurately to prevent mix-ups.
• Coordinate with washing, ironing, and delivery teams for timely order completion.
• Maintain records of daily sales, transactions, and customer feedback.
• Monitor inventory of packaging materials and supplies.

Qualifications & Skills

• High school diploma or equivalent; diploma in business or customer service preferred.
• Previous experience in retail, laundry, or service industry.
• Strong communication and interpersonal skills - English and Arabic will be advantage
• Friendly, patient, and professional attitude.
• Good computer and POS (Point of Sale) skills.
• Ability to multitask and work in a fast-paced environment.
• Sales-driven with a customer-first mindset.

Benefits

• Competitive salary AED 3000 to AED 3500
• Commission on the agreed target and KPIs.
• Training and growth opportunities.
• Supportive team environment
• One Day Off
• Overtime applicable.

Working Hours

. 9 Hours per Day with 1 Day off per week.

Apply if you are ready to join immediately

Job Types: Full-time, Contract
Contract length: 24 months

Pay: AED3,000.00 - AED3,500.00 per month