Contract: 1 year (renewable and extendable)
Employment: Outsourced through ManpowerGroup Middle East
Objective:
Provide support to the logistics, warehousing, and customer service functions to achieve highest customer satisfaction at utmost efficiency.
Main Targets:
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The logistics processes (documentation, customs procedures, Trade portals, regional requirements) in the subsidiary are ensured in the scope of technical and business administration aspects and continuously optimised.
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The logistics infrastructure ensures that the company’s organisation is run efficiently towards the customers.
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The global logistics standards of the company are realized in the subsidiary adequately and properly.
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International import and export regulations are implemented and always up to date.
Key Tasks:
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Knowledge and proficiency in handling customs documentation and portals like e-mirsal2, Dubai trade, Chamber of commerce, embassy documentation.
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Knowledge about Customs SG, CDR account reconciliation.
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Prepare and provide documentation related to shipping like certificate of origin, AWB, CO, SASO, National Media council, TRA,etc.
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Book cargo with freight forwarders, follow up for pick up, proof of delivery,etc.
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Handling all necessary import and export duties with customs and forwarding agencies.
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Negotiate freight rates with service providers and ensure optimized routes for delivery.
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Provide support to warehouse documentation and procurement as required.
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Play an active role within the department; provide support during physical inventory count.
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Liaise with sales, customer service and finance team for freight charges, documentation, quotes.
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Basic awareness on VAT process.
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Analyse and improve current process within logistics with regards to improving customer experience.
Requirements/Criteria:
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Holder of diploma/university degree.
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At least seven years of appropriated experience in logistics management, with thorough knowledge of the Dubai Custom regulations for import into free zone and export to GCC / non-GCC countries and to Free Zone areas in the UAE. Usage of Mirsal 2 and various documentations required for custom clearance, handling of PR materials, samples, etc.)
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Knowledge of the MS Office product range as well as an integrated standard software solution as for example BaaN, SAP, Oracle applications or similar.
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Preferred experience with 3PL operations/forwarders having excellent experience in good customs backgrounds and process knowledge.
Attributes:
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Flexibility and ability to cope with stress
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Team leader and team player
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Proficient in English; Arabic language is an advantage
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Communication competence
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Analytical and problem-oriented thinking
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Well-organized with ability to prioritize tasks
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Interpersonal competence