Loss Prevention Associate (Ecommerce)

Overview:

We are seeking a highly analytical and operations-focused Loss Prevention Manager to join our e-commerce team. This role is critical in driving strategies that minimize financial losses, fraud, and operational inefficiencies across the supply chain, logistics, and customer fulfillment. The ideal candidate will have strong expertise in data analysis, risk management, and operational process improvement.

Key Responsibilities:

• Develop and implement loss prevention strategies to reduce fraud, shrinkage, and operational inefficiencies across e-commerce operations.
• Analyze large sets of data to identify trends, anomalies, and potential areas of risk.
• Monitor key performance indicators (KPIs) related to order fulfillment, returns, logistics, and warehouse operations.
• Partner with operations, supply chain, finance, and IT teams to design and enforce preventive controls.
• Investigate suspicious activities, fraud patterns, and process gaps that may lead to financial or reputational losses.
• Recommend and drive continuous improvements in operational workflows to improve accuracy, efficiency, and cost control.
• Prepare detailed reports and dashboards to present findings and provide actionable insights to senior management.
• Ensure compliance with internal policies, external regulations, and industry standards.
• Train staff and stakeholders on loss prevention protocols and best practices.

Required Skills & Qualifications:

• Bachelor’s degree in Business, Finance, Operations, Data Analytics, or related field.
• 5+ years’ experience in loss prevention, fraud management, or operations within e-commerce, retail, or logistics.
• Strong analytical skills with proficiency in data tools (Excel, SQL, Tableau, Power BI, or similar).
• Solid understanding of e-commerce operations including fulfillment, warehouse management, and logistics.
• Excellent problem-solving skills with the ability to identify root causes and propose data-driven solutions.
• Strong communication and stakeholder management skills.
• Ability to thrive in a fast-paced, high-growth e-commerce environment.