Manager Key Accounts (Tour Operator and Cruise)

• Closing date: 10-Sep-2025

About the role

We are hiring a talented individual to own, manage, grow the Tour Operator channel and Cruise segment. The focus will be to drive revenue and implement best practices through deep understanding of customers’ needs, challenges and opportunities within their business. You will develop tailored plans and solutions by delivering strategic advice to drive customer success. Responsible for the identification of new sales/clients, acquisition, implementation, development, and retention of a line of business that Qatar Airways manages and develops globally.

Other key strategic & operational duties would include:

• Develop strong customer relationships that deliver impactful results on ambitious annual targets.

• Responsible for account management across the full sales cycle (identification, acquisition, implementation, development, and retention) for the identified line of business. For all accounts in the portfolio, account management applies for all points-of-sale and points-of-origin.

• Achieve and exceed the assigned revenue target and personal revenue target for each financial year.

• Initiate and drive negotiations by conducting regular reviews with clients, to understand their requirements and provide them with competitive options to derive maximum revenue.

• Lead and participate in negotiations with new and existing clients to optimize the full potential of an air partnership, beneficial to both parties.

• Develop revenue objectives and KPIs in conjunction with key stakeholders.

• Effectively manage and drive the performance of existing line of business and source new business opportunities through ownership and active management to develop quality revenue.

• To work closely with P2P team, Visit Qatar and other key stakeholders in Qatar to develop Qatar as a Cruise and Tour Operation destination.

• Aligning to key internal stakeholders & working as part of a cross functional and regional team.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

About You

We are looking for a passionate and experienced professional to join the Global Sales team.

• Bachelor’s degree or equivalent (MBA or Master's preferred).
• 6+ years of experience managing corporate sales portfolio within the Airlines / Travel industry.
• Strong understanding and demonstrated of account management as a global level.
• Possess skills in analysis and interpreting analysis for business decisions.
• Possess ability to manage multiple external accounts in various stages of development.
• Exceptional communication & presentation skills
• Possess the ability to work under pressure & independently.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.