Medical Office Manager / Practice Operations Coordinator

About the role

Kansas Pain Management is a private interventional pain practice looking for a hands‑on Medical Office Manager / Practice Operations Coordinator to run the day‑to‑day business side of a small but growing clinic. You will own the office operations, QuickBooks, HR/payroll support, and help us use technology and AI to grow.

Key responsibilities

• Maintain QuickBooks: enter and categorize transactions, reconcile accounts, and support month‑end reports.
• Manage accounts payable/receivable, coordinate with our external CPA and payroll provider as needed.
• Support billing and revenue cycle: work with our biller, resolve registration/insurance issues, and help manage patient balances.
• Oversee front office workflows: phones, scheduling, check‑in/check‑out, copay collection, scanning, and documentation.
• Handle patient complaints professionally and ensure timely resolution and follow‑up.
• Administer HR basics: personnel files, onboarding/offboarding, time and attendance, PTO tracking, payroll information.
• Use AI tools and practice data to improve processes, track simple KPIs, and support practice growth initiatives.

Qualifications

• Associate’s degree in Business, Accounting, Healthcare Administration (or equivalent experience); bachelor’s preferred.
• 3+ years in a medical office or small business office role (office manager, billing specialist, or similar).
• Hands‑on QuickBooks experience required; comfortable with spreadsheets and learning new software.
• Experience with medical billing or healthcare revenue cycle preferred; willing to train the right candidate.
• Strong communication skills, professional with patients and staff, highly organized, and reliable.
• Problem-solver with a growth mindset and comfort using AI/technology.

Pay: $24.84 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person