Medical Tourism Coordinator – Nauru Medical Centre
Employment Type: Full-time, On-site
About the Role
Nauru Medical Centre is seeking a dedicated and highly organized Medical Tourism Coordinator to manage and support medical referral patients from Nauru. This is a full-time, on-site position requiring close coordination with hospitals, specialists, and partner agencies to ensure seamless medical care, travel logistics, and patient welfare throughout the referral process.
Key Responsibilities
- Act as the primary point of contact for Nauru medical referral patients, escort teams, and partner agencies
- Coordinate medical consultations, investigations, surgical procedures, and specialist appointments
- Liaise closely with surgeons, physicians, nursing teams, and hospital departments to ensure smooth patient flow
- Manage operating room (OR) scheduling, pre-operative requirements, and post-operative follow-ups
- Handle travel logistics including visas, airport transfers, accommodation, and patient welfare needs
- Prepare treatment cost estimates, medical packages, and financial documentation
- Maintain accurate, detailed, and confidential patient files and referral documentation
- Support patients during arrival, admission, discharge, and throughout their stay in Australia
- Prepare daily and weekly referral reports and assist in monitoring KPIs for the Nauru Referral Program
- Ensure high standards of patient care, cultural sensitivity, and excellent customer service
Qualifications & Requirements
- Bachelor’s degree in Healthcare, Nursing, Business Administration, or a related field
- Proven experience in medical tourism, hospital coordination, or surgical coordination (highly preferred)
- Experience with international patient services and government referral programs is an advantage
- Excellent communication and interpersonal skills with strong cultural sensitivity
- Strong organizational, coordination, and multitasking abilities
- Fluency in English; additional Pacific languages are an advantage
- Proficiency in MS Office and hospital information systems
What We Offer
- Competitive salary package
- Free accommodation, transportation, and meals
- 30 days paid annual leave with free annual air ticket
- Multicultural, professional, and supportive work environment
How to Apply
Interested candidates may send their CV to talent@gmss.ltd with the subject line:
“Medical Tourism Coordinator – Nauru Referral Program.”
Job Type: Full-time
Application Question(s):
- Are you willing to be relocated to the country Nauru once we hire you?