Office Manager

Overview

Office Manager: Orthopedic Practice

Location: Yonkers
Employment Type: Full-Time
Reports To: Practice Administrator

About the Role We are seeking an experienced and highly organized Orthopedic Office Manager to lead daily operations and support the clinical, administrative, and financial functions of our busy orthopedic practice. This individual will oversee staff, optimize patient flow, maintain regulatory compliance, and ensure an exceptional patient experience.

Key Responsibilities

Operational Leadership

• Oversee day-to-day practice operations, ensuring efficient workflow and high-quality patient care.
• Manage scheduling, patient intake processes, and clinic flow to minimize wait times and maximize productivity.
• Develop, implement, and monitor practice policies and procedures.

Staff Management

• Supervise clinical and administrative staff, including hiring, training, performance evaluations, and scheduling.
• Foster a positive, collaborative team environment.
• Provide ongoing coaching and development to ensure strong service and operational excellence.

Financial & Business Management

• Manage practice budgets, financial reporting, and performance metrics.
• Oversee billing, coding, claim submissions, and revenue cycle operations.
• Analyze financial performance and recommend improvements for efficiency and profitability.

Compliance & Quality Assurance

• Maintain compliance with healthcare regulations such as HIPAA, OSHA, and payer requirements.
• Ensure readiness for audits and inspections.
• Implement quality improvement initiatives to enhance patient satisfaction and care outcomes.

Technology & Systems

• Oversee EHR/EMR workflows and ensure accurate documentation. eCW experience a PLUS
• Collaborate with IT and vendors to resolve system issues and support upgrades.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred but not required.
• 3–5+ years of management experience in a medical practice; orthopedic or specialty practice strongly preferred.
• Strong knowledge of medical billing, coding, and revenue cycle processes.
• Demonstrated leadership abilities with proven success in staff supervision.
• Excellent communication, problem‑solving, and organizational skills.
• Proficiency with EMR/EHR systems and Microsoft Office.

Preferred Skills

• Experience with surgical scheduling and orthopedic terminology.
• Experience with Workers Compensation and No-Fault.
• Familiarity with value‑based care and practice metrics.
• Ability to navigate high‑volume, fast-paced clinical environments.

What We Offer

• Competitive salary
• Comprehensive benefits package
• Paid time off and retirement plan options
• Professional development and continuing education opportunities
• Supportive and collaborative workplace culture

Join us as an Office Manager to be the driving force behind an efficient workplace! Your leadership will empower teams, streamline operations, and create an environment where everyone can thrive. We value proactive problem-solvers who bring energy and enthusiasm to every task—help us build a vibrant office culture that supports our mission!

Job Type: Full-time

Pay: $77,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement

Work Location: In person