Onsite Virtual Assistant (CRM Expert)

Key Responsibilities

CRM Management (Mandatory)

• Manage and maintain the company’s CRM system, ensuring all client data, leads, and follow-up activities are accurately updated
• Track client interactions, sales opportunities, and pipeline progress
• Ensure CRM data is well-structured, accurate, and consistently up to date

Administrative & Operational Support

• Oversee daily workflows and effectively prioritize tasks
• Maintain organized documentation, records, and data systems
• Support the coordination and execution of ongoing projects

Communication & Coordination

• Communicate professionally with clients and internal teams
• Coordinate with stakeholders to ensure timely completion of tasks
• Handle client follow-ups and administrative correspondence efficiently

Lead Generation & Database Management

• Conduct market research to identify potential leads
• Maintain and update lead databases regularly
• Track lead engagement and monitor progress throughout the sales cycle

Tools & Design Expertise

• Utilize project management tools such as Trello, Asana, or Jira
• Demonstrate working knowledge of Canva and Adobe Photoshop
• Create basic marketing and visual materials as required

Google Workspace Proficiency

• Work efficiently with Google Docs, Sheets, Gmail, and Calendar
• Manage reports, schedules, and documentation in an organized manner

Time Management & Problem-Solving

• Handle multiple tasks with strong attention to detail
• Work independently while consistently meeting deadlines
• Proactively identify and resolve operational challenges

Requirements

• Minimum 1 year of relevant experience (CRM experience is mandatory)
• Strong written and verbal communication skills
• Experience in administrative support and lead generation
• Proficiency in CRM systems and Google Workspace
• Basic design skills using Canva and Adobe Photoshop
• Willingness to work evening shift (5:00 PM – 1:00 AM)

How to Apply
Interested candidates are encouraged to submit their updated resume to hr@nexus95.com or apply directly via Indeed.

Job Type: Full-time

Work Location: In person