Operation Executive – Freight forwarding / NVOCC (LHR)

• Efficient and smooth handling and arrangement of shipments.
• Approve bookings for container and freight pick up and ensure coordination for shipments.
• Take responsibility for the shipment from its origin country until the shipment is delivered
• Review signs-off shipping documents while ensuring completeness and accuracy.
• Notify consignees, or customers of the arrival of freight, and arrange for delivery.
• Ensure compliance with import/export regulations for all equipment and materials
• Review and follow up on the documents, processes, and controls of freight payment and audit system and ensure all documents, processes, and controls are updated.
• Obtaining, checking, and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries’ regulations and fiscal regimes.
• Maintaining customer’s focus at all times and answering customer’s enquiries by attending Calls & Emails using standard guidelines
• Taking ownership of complaints and queries and proactively following through to resolution
• Advise clients on transportation and payment methods.
• Determine the method of shipment, and assist with the preparation of bills of lading, invoices, and other shipping documents.
• Prepare to cost and billing sheet and keep supporting documents in a file
• Update shipment details and events in the job tracker on time.
• Ensure prompt and accurate declaration/information to carrier or consolidator.
• Responsible for ensuring each shipment generates the maximum contribution to the company by keeping a constant focus on meeting the required service level at the lowest possible cost.

Department: Freight forwarding / NVOCC

Minimum Education: Bachelor B COM or BBA / MBA

Experience: 2 – 3 years of experience

Budget: 65k – 75k

Job Type: Full-time

Work Location: In person