Operations Coordinator

About the role: ( Work on-site role as a Operations Coordinator （Business Support）, we are looking for someone with strong execution skills, who will attend management and employees meetings and help with culture-building initiatives. Have experience in Sales or Operations is preferred. Fluency in English can use as working language, proficiency in Chinese is preferred.

Responsibilities:

• Provide data collection,and reporting support for daily business operations, helping teams make data-driven decisions.
• Track key performance indicators (KPIs), generate regular performance dashboards, and identify insights for business improvement.
• Assist in preparing presentations and reports for internal reviews.
• Support cross-functional communication, ensuring timely and accurate dissemination of key decisions and updates.
• Collaborate with the operations team to follow up and drive execution of strategic initiatives and action plans.
• Participate in project coordination, documentation, and administrative tasks as required.

Requirements:

• Bachelor’s degree in Business, Economics, Statistics, or a related field.
• Strong analytical and problem-solving skills, with proficiency in Excel and data visualization tools (e.g., Power BI, Tableau).
• Solid communication and coordination abilities; able to work across departments and drive follow-through.
• Detail-oriented with strong organizational skills and the ability to manage multiple tasks.
• Self-motivated, proactive, and adaptable to a fast-paced working environment.
• Prior experience in business operations, data analysis, or project support is preferred.

Working hour: Sunday - Thursday 12PM - 9PM, Saturday 12PM-4PM

Office address: 1st Floor, 7Z, Etisalat Club Rd, Ezbet Fahmy, El Basatin, Cairo Governorate 4234302

51 Talk is a leading online English education company founded in 2011. In 2016, we became the first Chinese online education company to be listed on the New York Stock Exchange. For over 14 years, we've focused on providing personalized, high-quality English learning experiences. As a global leader in 1-on-1 online instruction with international teachers, we believe in combining language knowledge with practical communication skills.

Our courses are trusted by learners across 50+countries, helping students gain the confidence to connect with the world. With a team of over 3000 employees，more than 25000 foreign teachers, more than 15 branches worldwide, we are committed to delivering exceptional educational experiences. We have offices in Jordan, Egypt, Turkey, and Saudi Arabia, Asian countries. You will be essential in manage good talent and contributing to our company’s growth in Egypt.