Operations Executive – (Night Shift)

We are seeking a proactive and detail-oriented Operations Executive to support and manage our night shift operations for facilities located in the USA, working remotely from our back-office operations center. This role demands excellent English communication skills, strong remote operational management capabilities, and a solution-oriented mindset. The ideal candidate will be responsible for monitoring overnight operations, handling escalations, coordination with field and ensuring smooth workflows during non-business hours.

Key Responsibilities:

• Remotely monitor and manage operational activities for USA-based facilities during night hours, ensuring continuity and issue resolution.
• Liaise with third-party service providers for any maintenance or operational needs. Ensure work is completed to company standards and within agreed timelines.
• Respond promptly to operational issues or emergencies, provide timely updates to relevant stakeholders, and implement quick resolutions.
• Track, update, and close operational tasks or work orders using internal systems. Maintain detailed logs of night shift activities and escalations.
• Generate end-of-shift reports to summarize events, completed tasks, and pending issues for seamless handovers to the day team.
• Monitor vendor services against budget expectations and compliance with company standards, policies, and safety regulations.
• Maintain clear and professional communication with team members, vendors, and stakeholders across different time zones.

Requirements:

• Fluent in English - Excellent verbal and written communication skills.
• Experience handling tasks and teams virtually, with minimal supervision.
• Problem Solving Skills - Ability to manage unexpected situations efficiently and effectively.

Preferred Qualifications:

• Bachelor's degree in Operations Management, Business Administration, or a related field.
• 2+ years of experience in operations coordination, facilities support, or night shift roles.
• Familiarity with maintenance processes, operational workflows, and safety protocols.

Job Type: Full-time

Work Location: In person

Application Deadline: 30/09/2025