Operations Manager – Fast Food Restaurant Chain (F&B Sector)

Position: Operations Manager – Fast Food Restaurant Chain (F&B Sector)

Location: Doha, Qatar
Nationality: Arabic

Job Summary:

We are looking for an experienced and dynamic Operations Manager to oversee and manage multiple outlets of a fast food restaurant chain in Doha. The ideal candidate should have strong experience in restaurant management, team leadership, and operational excellence within the F&B industry.

Key Responsibilities:

Operational Management:

• Oversee day-to-day operations of all fast food outlets to ensure efficiency and profitability.
• Maintain brand standards, food quality, and hygiene in line with company and local regulations.
• Monitor workflows and ensure smooth coordination between kitchen, service, and delivery teams.

Team Leadership & Training:

• Recruit, train, and develop restaurant managers and staff.
• Conduct performance reviews and implement development plans.
• Build a culture of teamwork, motivation, and accountability.

Sales & Financial Management:

• Track daily, weekly, and monthly sales performance.
• Develop strategies to increase sales and profitability.
• Manage budgets, food costs, and inventory to maximize efficiency.
• Ensure proper cash handling and financial reporting.

Customer Experience:

• Ensure top-quality customer service and handle customer feedback professionally.
• Implement programs to enhance satisfaction and brand loyalty.
• Maintain service consistency across all outlets.

Inventory & Supply Chain:

• Supervise procurement, stock levels, and supply chain operations.
• Work with suppliers to guarantee quality and timely deliveries.
• Reduce waste and control costs through proper inventory management.

Marketing & Business Development:

• Coordinate with the marketing team on promotions and local campaigns.
• Analyze market trends and competitor performance.
• Support new outlet openings and expansion projects.

Health, Safety & Compliance:

• Ensure compliance with Qatar’s food safety and health regulations.
• Conduct regular audits to maintain hygiene and safety standards.
• Implement corrective and preventive measures promptly.

Reporting & Strategy:

• Prepare periodic operational and financial reports for management.
• Recommend process improvements for productivity and service quality.
• Contribute to strategic planning and long-term business goals.

Requirements:

• Arabic Nationality (Mandatory)
• Based in Doha Qatar
• Bachelor’s Degree in Hospitality, Business Administration, or related field
• 5–8 years of experience managing operations in a fast food or casual dining restaurant chain
• Strong leadership, communication, and analytical skills
• Fluent in Arabic and English
• Ability to multitask and work under pressure

Job Types: Full-time, Permanent