Operations & Sales Coordinator (Cleaning Services) – On Call

We are looking for a female Operations & Sales Coordinator to manage daily cleaning operations and client bookings. The role is mainly phone-based, involving handling customer calls, scheduling, coordinating cleaners and drivers, and supporting sales efforts.

Key Responsibilities:

• Handle customer inquiries and bookings via phone in a professional manner.
• Organize daily and weekly schedules for cleaners (homes, offices, and other client locations).
• Coordinate with drivers to ensure cleaners arrive on time.
• Supervise cleaning staff remotely and monitor service quality.
• Promote company services, attract new clients, and follow up through phone calls and offers.
• Make sure cleaners without bookings are assigned to new clients.
• Send promotional offers to current and potential clients.
• Record daily collections, track payments, and issue invoices.
• Train new cleaners on company policies, cleaning standards, and safety.

Requirements:

• Previous experience in a cleaning company is required.
• Strong background in customer service and sales.
• Excellent communication skills and ability to manage calls effectively.
• Organized, reliable, and able to multitask.
• Fluent in English (Arabic is an advantage).

Job Type: Full-time